Field Technician – Appalachian Corridor

🔥 0 minutes ago

🦀 Maryland, Pennsylvania, +2 more states – Remote

🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments and deliver accurate status and progress updates • Identify and recommend process improvements for maintenance and repair activities • Assist in developing job aids, scopes of work, and procedural documentation with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Maintain and improve network performance and reliability across field sites • Support Engineering & Operations across western Maryland, the West Virginia Panhandle and Potomac Highlands, the Shenandoah Valley of Virginia, and south-central Pennsylvania • Provide coverage along the I-70, I-81, and I-68 corridors and occasional day travel within the Mid-Atlantic region • Perform other duties and projects assigned by business management

🎯 Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • 2-4 years working experience in Field Operations and maintenance • 2-4 years wireless telecommunications or other related experience • Basic operational knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI • Practical knowledge of RAN architecture, components, and operations • Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions • Experience with or ability to learn RAN equipment and 5G NR standards • Working knowledge of base station equipment, installation, configuration, and maintenance • Familiarity with disaster recovery protocols and contingency plans • Ability to identify, diagnose, and resolve network issues • Project management ability • Ability to provide hands-on technical support • Attention to detail • Problem-solving/troubleshooting ability • Proficiency with Microsoft Office Suite and similar productivity tools • Understanding of Internet Protocol and willingness to incorporate AI-driven tools • Flexible hours, including day and night work, weekends, holidays, and on-call rotation • Ability to lift 50-70 pounds and work outside in the elements • At least 21 years of age to operate a company-assigned vehicle • Legally authorized to work in the United States • Travel within the market required • Experience with Nokia AirScale, Ericsson RAN, Ceragon, Ericsson wireless transport, and Nokia cell site routers is a plus • Ability to use fiber test, line, and antenna test equipment is preferred • Excellent verbal and written communication skills are preferred • Self-motivated, initiative, leadership, prioritization, independence, teamwork, and flexibility are preferred

🏖️ Benefits

• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Annual bonus or periodic sales incentive or bonus, based on role • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth opportunities