Field Technician

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments and deliver accurate status and progress updates • Identify and recommend process improvements related to maintenance and repair activities • Assist in developing job aids, scopes of work, and procedural documentation with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Continuously develop skills through training, certifications, and hands-on experience • Support network operations in the Denver market and help maintain and improve network performance and reliability • Perform other duties and projects assigned by business management • Travel across a wide area of sites, including day and night work, weekends, holidays, and on-call rotation

🎯 Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Vocational/Technical Training or related field (Preferred) • 2–4 years of working experience in Field Operations and maintenance • 2–4 years of wireless telecommunications or related experience • Knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI • Practical knowledge of Radio Access Network (RAN) architecture, components, and operations • Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions • Experience with or ability to learn 5G New Radio (NR) standards and RAN equipment • Working knowledge of base station equipment, installation, configuration, and maintenance • Familiarity with disaster recovery protocols and contingency planning • Ability to troubleshoot network issues across hardware and software systems • Project management skills for planning and completing field assignments • Ability to provide hands-on technical support to internal teams and partners • Proficiency with Microsoft Office Suite and similar productivity tools • Understanding of Internet Protocol and willingness to use AI-driven tools • Ability to use fiber test, line, and antenna test equipment (Preferred) • Must work flexible hours, including day and night work, weekends, holidays, and on-call rotation • Ability to lift 50–70 pounds and work outside in the elements • Must be at least 21 years of age to operate a company-assigned vehicle • Must be legally authorized to work in the United States • Travel required • DOT-regulated position

🏖️ Benefits

• Competitive base salary and compensation package • Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Medical insurance • Dental insurance • Vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Corporate bonus target of 10%