Field Technician

🕒 May 26

🗽 New York – Remote

🗽 New York – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Troubleshoot network performance issues, support outage resolution, and identify opportunities for operational improvement • Execute and support key projects, ensuring accurate tracking, reporting, and communication • Recommend process improvements and assist in developing documentation, job aids, and procedures • Stay current with evolving technologies, systems, and company standards

🎯 Requirements

• Bachelor’s degree OR equivalent relevant field experience • 2–4 years of experience in field operations, maintenance, or related technical roles • 2–4 years of experience in wireless telecommunications or a related field • Basic knowledge of electronics and telecommunications systems (RF, fiber, microwave, Radio Access Networks (RAN), 5G New Radio (NR), Base Station technology, Wireless Backhaul, and/or power systems) • Experience with Ericsson and/or Nokia RAN equipment preferred • Strong troubleshooting and problem-solving skills • Attention to detail and ability to manage multiple priorities • Proficiency with Microsoft Office and standard computer applications • Ability to work independently and as part of a team • Flexible schedule, including nights, weekends, holidays, and on-call rotation • Ability to lift 50–70 pounds and work outdoors in varying weather conditions • Disaster Recovery Planning

🏖️ Benefits

• Medical, dental and vision insurance • Flexible spending account • 401(k) • Employee stock grants • Employee stock purchase plan • Paid time off and up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service & home internet discounts • Pet insurance • Access to commuter and transit programs