
10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
🔥 3 hours ago
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10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments, delivering accurate status and progress updates • Identify and recommend process improvements related to maintenance and repair activities • Assist in developing job aids, scopes of work, and procedural documentation with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Perform other duties and projects assigned by business management • Support the Engineering & Operations team across Western Pennsylvania to Northern West Virginia • Travel within the market, including occasional day travel to surrounding areas and possible assistance along the I-79 corridor
• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Vocational/Technical Training or related field (Preferred) • 2–4 years of working experience in Field Operations and maintenance • 2–4 years of wireless telecommunications or related experience • Knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI • Practical knowledge of Radio Access Network (RAN) architecture, components, and operations • Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions • Demonstrated experience with, or ability to learn, RAN equipment and 5G NR standards • Working knowledge of base station equipment, installation, configuration, and maintenance • Familiarity with disaster recovery protocols and ability to execute contingency plans • Ability to systematically identify, diagnose, and resolve network issues across hardware and software systems • Ability to plan, coordinate, and execute field assignments while managing time, resources, and priorities • Ability to provide hands-on technical assistance and field-level support • Computer fluency, including Microsoft Office Suite, Internet Protocol, and willingness to use AI-driven tools • Ability to work with fiber test, line, and antenna test equipment (Preferred) • Flexible hours, including day and night work, weekends, holidays, and on-call rotation • Ability to lift 50–70 pounds and work outside in the elements • At least 21 years of age to operate a company-assigned vehicle • Legally authorized to work in the United States • Travel within the market required • DOT-regulated position • Excellent verbal and written communication skills (Preferred) • Ability to work independently and in a team environment (Preferred)
• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Annual bonus or periodic sales incentive or bonus eligibility for eligible regular, non-temporary employees • Career growth and development opportunities
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