Senior Business Analyst, Fiber Market and Regional Performance

🔥 4 minutes ago

🌵 Arizona, Illinois, +3 more states – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $80.6k - $145.5k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Market Performance Reporting • Build and maintain recurring performance reports covering penetration, add rate, churn rate, and preorder cancel rate across all active markets • Track performance vs. targets and clearly communicate where we're winning, where we're not, and what's driving the gap • Prepare clean, executive-ready readouts that translate complex data into a simple narrative leaders can act on • Maintain and evolve dashboards that give stakeholders real-time visibility into market health • Analysis and Insight Generation • Go beyond the numbers — layer in demographic, socioeconomic, and competitive data to explain the why behind performance trends • Identify underperforming markets early and provide context on root causes (competitive pressure, build maturity, pricing, demographics, etc.) • Run ad hoc analysis as business questions emerge, including A/B testing, market segmentation, and opportunity sizing • Collaborate with business partners to validate findings and pressure-test assumptions before they reach leadership • Tools and Data Infrastructure • Extract, transform, and analyze data from internal sources using SQL, Power BI, Tableau, Amazon QuickSight, and Excel • Build performance models and scenario analysis using Excel — pivot tables, trend modeling, and large dataset manipulation • Develop and standardize reporting templates that the team can rely on and replicate • Engage early on new initiatives to define data and reporting requirements before systems are built • Also responsible for other duties/projects as assigned by business management as needed

🎯 Requirements

• Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience; acceptable areas of study include Business, Statistics, Economics, Data Analytics or similar degree • 4 years of data analysis, business intelligence, or performance reporting experience • 4 years of SQL experience with performant querying of large datasets • 4 years of Tableau (or similar BI tool) dashboard development and data visualization • Advanced proficiency in Microsoft Excel and PowerPoint • Experience building presentations or reports for a senior or executive-level audience, and contributing to executive-level business reviews • Experience working with large-scale data environments (e.g., AWS Redshift, Azure, Databricks) • Experience analyzing telecommunications, broadband, or subscription-based businesses • Familiarity with competitive intelligence, market demographics, or socioeconomic data sources • Background in a startup or high-growth environment where ambiguity is the norm • At least 18 years of age • Legally authorized to work in the United States

🏖️ Benefits

• medical, dental and vision insurance • flexible spending account • 401(k) • employee stock grants • employee stock purchase plan • paid time off • up to 12 paid holidays • paid parental and family leave • family building benefits • back-up care • enhanced family support • childcare subsidy • tuition assistance • college coaching • short- and long-term disability • voluntary AD&D coverage • voluntary accident coverage • voluntary life insurance • voluntary disability insurance • voluntary long-term care insurance • mobile service & home internet discounts • pet insurance • access to commuter and transit programs