Collection Specialist

🕒 June 16

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Tobii Dynavox

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

⚕️ Healthcare Insurance

👥 HR Tech

🧘 Wellness

Healthcare Insurance • HR Tech • Wellness

Tobii Dynavox is a company dedicated to developing and providing assistive technology solutions for people with communication disabilities. They offer a range of products including augmentative and alternative communication (AAC) devices, eye-tracking technology, and communication apps. Tobii Dynavox aims to enhance the lives of individuals with conditions such as ALS, autism, and cerebral palsy by enabling effective communication through speech-generating devices and cutting-edge technology. The company also provides training, support, and a variety of accessories to support their extensive product line, focusing on personalizing solutions to meet individual needs. Tobii Dynavox products are used globally by individuals, professionals, and organizations.

📋 Description

• Manage assigned accounts and ensure the timeliness and accuracy of billing, collections, and payment activity • Verification that a claim is on file • Follow up with the payer due to lack of payment • Investigation of denials • Coordination with the billers to address billing issues • Coordination with the funding consultants to address documentation questions • Preparation of correspondence, such as appeals, to fight for the payment of accounts, request different denial codes, etc. • Review of posted payments for accuracy and investigate differences • Document in the system all verbal and written communication relative to collection actions and expected outcomes of overdue accounts • Follow up every 30 days with insurance companies, clients, SPLs, and vendors to ensure the payment of accounts • Alert the Manager of Collections of potential payment issues • Recommend adjustments/write-offs to the Manager of Collections and receive approval prior to reconciling accounts • Investigate refund requests related to accounts and complete refund paperwork for accounts that need to be refunded • Meet the expectations and goals for productivity and cash targets as set forth by management • Stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements • Perform various other tasks as assigned

🎯 Requirements

• High School Diploma • 2 or more years of computer, accounting, collections, and high-volume medical billing and/or insurance claims processing experience • Knowledge of payment posting process in regard to contractual adjustments and refunds preferred • Knowledge of medical insurance claims procedures and documentation preferred • Strong customer service and interpersonal skills • Oral and written communication skills • Teaming skills • Proficient in M.S. Office Word, Excel, and Outlook • Able to research claim information via the internet • Basic data and word processing skills • Apply independent judgment and manage confidential information • Ability to gather data and summarize information • Time management and good organizational skills • Excellent problem-solving skills

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities