Associate Site Merchandiser

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70.3k - $77k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Torrid

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

👗 Fashion

🛒 Retail

👥 B2C

Fashion • Retail • B2C

Torrid is a retailer specializing in plus-size fashion apparel and accessories for women. The company offers a wide range of trendy and stylish clothing, catering to customers seeking inclusive sizing options. Torrid focuses on providing a confident and empowering shopping experience for its target demographic.

📋 Description

• Execute seasonal site merchandising strategies across desktop, mobile, and app to support the commercial calendar. • Manage homepage updates, category experiences, promotional launches, and campaign execution. • Own backend merchandising within Salesforce Commerce Cloud, including category setup, visual merchandising, product sorting, search optimization, and promotional configuration. • Own assigned subbrand experiences, ensuring product presentation, storytelling, and customer journeys align with brand strategy and business objectives. • Partner cross-functionally with Merchandising, Planning, Marketing, Creative, Site Operations, and IT to execute launches, resolve issues, and deliver a seamless customer experience. • Create and manage Wrike briefs supporting site launches and ongoing site updates. • Perform end-to-end quality assurance across desktop, mobile, and app, validating navigation, pricing, imagery, promotions, search, product placement, and overall site functionality. • Identify and troubleshoot site issues, partnering with Site Operations and IT to quickly resolve defects and improve the customer experience. • Build and maintain manual and rule-based product sorting strategies to optimize assortment presentation. • Analyze inventory, customer behavior, trends, and business priorities to continuously improve product discovery, engagement, and conversion. • Identify opportunities to enhance onsite merchandising and reduce friction throughout the shopping journey. • Analyze ecommerce performance using customer engagement, navigation, conversion, product performance, and merchandising KPIs. • Develop recurring reports and competitive analyses to identify trends, measure merchandising effectiveness, and recommend data-driven optimization opportunities. • Present insights and recommendations to stakeholders that support continuous improvement of the digital shopping experience.

🎯 Requirements

• 1–3 years of ecommerce, site merchandising, digital merchandising, or retail experience (fashion/apparel preferred). • Experience with Salesforce Commerce Cloud or similar ecommerce platform. • Experience managing backend visual merchandising, category setup, and product sorting. • Familiarity with Bloomreach, search merchandising, or similar merchandising tools preferred. • Strong analytical skills with experience of pulling reports and interpreting ecommerce performance data.

🏖️ Benefits

• Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses. • Comprehensive wellness package including, medical, dental, vision, FSA and on-site, chiropractic and massage therapy services as well as fitness and yoga classes. • Generous 50% employee discount and access to employee-only sales. • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community. • Child Care Discount at participating locations. • Tuition reimbursement program. • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more. • Opportunity for upward mobility available at all levels of the organization.