Internal and External Communications Manager

Job not on LinkedIn

🕒 May 14

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $77.3k - $128.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Transact Campus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Through transformative payments and credential-driven transactions and privileges, Transact partners with institutions to help them make their campus experience mobile-centric, personal and individualized, and completely connected.

📋 Description

• Own and manage all public relations activities, including press releases, announcements, bylines, awards, media inquiries, and executive communications. • Serve as the primary owner of company’s end-to-end press release process and governance, partnering with an external PR agency responsible for drafting releases. • Lead internal review, editing, feedback consolidation, and approval workflows for all press releases, ensuring alignment with brand voice, messaging standards, legal requirements, and partner obligations. • Ensure final PR content is accurate, compliant, and ready for distribution and publication on corporate web properties. • Partner with Social Media and Brand teams to amplify PR announcements across owned channels. • Maintain strong relationships with internal stakeholders, strategic alliance partners, and external PR agencies. • Maintain documentation and best practices for PR, internal communications, and sales enablement processes. • Monitor industry trends, competitor activity, and best practices in internal and external communications. • Develop and distribute sales enablement communications tied to press releases, product announcements, partnerships, and company milestones. • Translate PR into clear, compelling internal-facing summaries, talking points, FAQs, and assets for Sales and client-facing teams. • Build and manage HubSpot content and sequences, when appropriate, to support sales enablement efforts and make it easy for Sales teams to share timely news with clients and prospects. • Lead internal communications initiatives that keep employees informed, aligned, and engaged with company news, announcements, and priorities. • Draft high-quality internal communications related to PR announcements, bylines, executive thought leadership, and company milestones. • Increase employee engagement with company content through internal campaigns, content sharing initiatives, and brand ambassadorship programs. • Support internal initiatives that strengthen culture, transparency, and connection across a distributed workforce. • Serve as a primary corporate writer for internal communications, sales enablement materials, social copy, executive messaging, and supporting content tied to PR.

🎯 Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field. • 5+ years of experience in internal communications, external communications, public relations, or corporate communications. • Exceptional writing, editing, and storytelling skills with strong attention to detail. • Proven experience managing press releases and complex approval processes. • Strong project management skills with the ability to manage multiple stakeholders and deadlines. • Comfortable working cross‑functionally and communicating with senior leadership and executives. • Excellent organizational, interpersonal, and verbal communication skills. • Experience in B2B, fintech, SaaS, technology, or higher education environments (preferred). • Experience supporting sales enablement or internal communications initiatives (preferred). • Experience building or supporting employee advocacy or brand ambassador programs (preferred). • Proficiency with Microsoft Office, Monday.com, HubSpot, SharePoint, etc. or similar tools (preferred).

🏖️ Benefits

• Flexible time off to include paid holidays and volunteer time. • Robust health, dental, and vision insurance plans on your first day of employment. • Employer-paid life insurance/AD&D/short-term and long-term disability insurance. • Comprehensive employee assistance program (EAP). • Flexible spending account (FSA) or health savings account (HSA). • Matched 401(k). • Employee stock purchase plan.