Outside Auto Appraiser

🔥 19 hours ago

🔔 Pennsylvania – Remote

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💵 $63.8k - $105.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Travelers

Travelers

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Physically inspect and assess damaged vehicles at body shops or customer locations • Perform estimate reviews and virtual inspections • Collaborate with repair facilities to ensure claim accuracy, consistency, and quality • Prepare repair estimates using industry-standard estimating software • Determine parts, labor, and materials costs required to restore vehicles • Evaluate and settle total-loss vehicles by determining actual cash value • Conduct market research and comparable vehicle analysis • Negotiate repair costs and settlements with body shops, customers, and third-party claimants • Identify and document pre-existing damage, prior repairs, and potential fraud indicators • Coordinate repairs, authorize supplements, and resolve coverage or repair-related issues • Explain the appraisal process and provide customer service throughout the claim lifecycle • Adapt to technology implementations, system upgrades, and AI-related digital tool rollouts • Serve as a technical resource for auto claim staff and advise claim professionals on damages • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree • Active adjuster license, where applicable • Two years of auto physical damage appraisal experience • Proficiency in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Strong verbal and written communication skills • Ability to exercise sound judgment and make effective decisions • Exceptional customer service skills • Strong attention to detail and organizational skills • Ability to manage multiple tasks and prioritize effectively • Demonstrated conflict resolution skills • Ability to manage stress and maintain professionalism under pressure • Basic understanding of insurance principles, terminology, state insurance regulations, and claim handling requirements • High School Diploma or GED required • One year of auto physical damage appraisal or comparable claim-related experience, or successful completion of required Travelers Claim Representative training program • Valid driver's license

🏖️ Benefits

• Health insurance for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, health coaching, and caregiving support • Free professional counseling and mental health resources • Matching Gift and Volunteer Rewards program

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