Outside Property Associate, Claim Representative

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $52.6k - $86.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Participate in structured virtual, classroom, and on-the-job training covering insurance policies, claim processes, systems, and procedures • Review, investigate, and document first-party property claims under close supervision • Gather information from policyholders, claimants, witnesses, and third-party providers • Investigate and evaluate relevant facts and documents, including leases, contracts, and by-laws • Determine and apply coverage for building damages according to policy terms • Establish accurate scopes of building and contents damages for written or computer-assisted estimates • Communicate timely and professionally with customers, claimants, and internal stakeholders • Maintain accurate claim activity records in claim management systems • Adapt to technology implementations, system upgrades, and digital tool rollouts • Participate in catastrophe deployments • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED and one year of customer service experience • Bachelor’s Degree listed as an ideal candidate qualification • Previous internship or work experience in customer service or insurance • Willingness to obtain an active adjuster license where required by state law • Valid driver's license • Proficient in Microsoft Office (Word, Excel, Outlook) • Willingness to learn claims management and estimating software • Strong verbal and written communication skills • Ability to exercise sound judgement and make effective decisions within established authority • Exceptional customer service skills • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively • Basic conflict resolution skills • Ability to access and inspect all areas of dwellings or structures, carry, set up, and climb a 38-to-49-pound ladder, walk on roofs, and enter tight spaces • Must reside in the assigned Allegheny County/Pittsburgh, PA territory • Insurance license(s) generally must be obtained within three months of starting the role, where required • Ability to participate in the Catastrophe Response Program and deploy to assist customers in other states • Demonstrated openness to continuous learning, including AI and digital transformation

🏖️ Benefits

• Company vehicle issued for this position • Health insurance from the first day of employment for employees and eligible family members • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay • Paying it Forward Savings Program with annual 401(k) contributions for eligible student loan payments • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program