Senior Solutions Engineer – Field

Job not on LinkedIn

🕒 February 19

🍂 Massachusetts – Remote

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💵 $150k - $250k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 44%

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Logo of Trend Micro Europe

Trend Micro Europe

5001 - 10000 employees

🔒 Cybersecurity

Cybersecurity

Trend Micro Europe is a leading cybersecurity company that focuses on making the world safe for exchanging digital information. With over 30 years of security expertise, Trend Micro provides a range of solutions including cloud security, antivirus software, endpoint protection, and network defense. Their XGen™ security strategy combines various threat-defense techniques and optimizes protection for different environments, enabling resilience for businesses, governments, and consumers. Trend Micro employs over 6,800 people across 65 countries and is known for its advanced global threat research and intelligence.

📋 Description

• Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform • Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes • Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences • Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach • Represent the company as a thought leader at industry events, panels, webinars, and field engagements • Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners • Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience • Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends • Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes • Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices • Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives

🎯 Requirements

• Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related technical fields • 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales roles • Proven experience working with technical decision-makers and executives in enterprise environments • Strong understanding of public cloud technologies (AWS, Azure, GCP) • Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization • Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments • Ability to rapidly learn modern technologies and thrive in a fast-evolving cybersecurity landscape • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives.

🏖️ Benefits

• Comprehensive health benefits and paid time off package • Pre-partum, maternity, parental, medical leave and adoption assistance • Mental Health Wellness Program & Annual Wellness Incentive • 401(k) with company match • Pet Insurance • Collaborative and innovative culture

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