Senior Strategic Account Manager

🕒 July 21

🌐 United Kingdom, Netherlands – Remote

🇬🇧 United Kingdom – Remote 🇳🇱 Netherlands – Remote

💵 €65.9k - €90.7k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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TreviPay

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📦 Logistics

🏭 Manufacturing

✈️ Travel

Logistics • Manufacturing • Travel

TreviPay is a leader in the B2B payment solutions industry, providing an innovative platform for trade credit, accounts receivable collections, and fraud & risk management. Specializing in transforming the order-to-cash process, TreviPay's services are designed to enhance businesses' financial performance by offering a wide array of payment methods and collection options tailored to optimize cash flow. Trusted by top brands in manufacturing, retail, and travel, TreviPay also supports digital transformation and international expansion through its A/R automation solutions. With a history spanning over 40 years, TreviPay continues to revolutionize the B2B payments landscape with its fintech innovations.

📋 Description

• Develop, maintain and grow existing client relationships • Lead strategic planning efforts • Meet or exceed revenue and profitability objectives for each program • Serve as the strategic lead for their programs • Become deeply familiar with each of their clients and the industry in which each operates • Establish relationships internally with other departments • Maintain an in-depth knowledge of the TreviPay offering • Achieve or exceed revenue and profitability goals each fiscal year • Derive Strategic Account Plans from client’s Go to Market / commercial strategies • Lead day-to-day management and optimization of program growth plans • Attend and/or lead conference calls with client sales teams as needed • Develop presentations as needed • Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions • Demonstrate consistent methodical work habits to drive and complete the account management process • Understand the TreviPay solution and processes to contribute to client’s growth plans • Integrate customer and company strategy to identify synergies • Understand the client’s competitive landscape • Monitor and communicate internally (and externally, as appropriate) news and/or trends related to clients • Actively listen (internally and externally) beyond solution needs • Serve as an escalation path for client issues and ensure accurate and quick resolution • Maintain a cadence of business reviews (by phone or in person) • Develop and sustain trustworthy business and personal relationships at all levels of the customer and TreviPay’s organization • Manage a complex web of relationships with key stakeholders • Proactively identify customer requirements, expectations, and needs • Ensure alignment of team and extended stakeholders across the company • Demonstrate knowledge and understanding of cultural differences impacting business outcomes and relationships • Act as keeper of program contract(s) • Facilitate renewals/re-negotiations • Draft and manage contract amendments • Monitor contract compliance • Represent TreviPay professionally and appropriately in all situations • Up to 30% international travel • Monitor revenue performance to plan and revenue growth

🎯 Requirements

• Vast experience (8+ years) maintaining and developing a small set (1-3) of strategic accounts (client sales: $100M+) • Experience navigating an international business environment, preferably having experience working with a US-based headquarter • Excellent relationship builder • Proactive, strategic thinker • Excellent written and oral communication skills, native English • Highly organized and responsive • Ability to prioritize tasks and problem-solve on the fly • Self-motivated AND able to motivate others • Competitive spirit • Aware of and skilled at navigating cultural differences • Able to influence behavior in a matrix environment, across multiple functions within TreviPay and with the client • At ease managing and negotiating contracts • University degree required, master’s degree is a plus • Knowledge of Microsoft Office • Candidate must be fluent in English (ability to speak additional languages a nice-to-have) • Candidate must be in the United Kingdom (this is a fully remote position) and able to travel frequently to clients in the UK and our Netherlands office

🏖️ Benefits

• A strong pension plan with a 70/30 employer/employee contribution split (Nationale-Nederlanden), including partner and orphan's pension and disability cover • 26 days of paid leave: 25 holiday days plus an extra "Day that Matters" to use however you choose — and earn up to 16 extra leave hours per year through our vitality reward • Hybrid working (2 days/week from home) with a €150 home-office setup budget and a daily working-from-home allowance • Work remotely from abroad for up to 60 days per year — well beyond the market standard • Invest in your growth: our Study Finance Scheme funds up to 100% of approved study costs, plus unlimited access to a wide range of courses on TalentLMS • A performance-based bonus program and a global recognition platform that gives your achievements company-wide visibility • 8% holiday allowance, tax-free commuting reimbursement (€0.23/km) or a fully covered NS Business Card for public transport • Wellbeing built in: free confidential counseling through our Employee Assistance Program, company-paid accident and supplemental disability insurance, plus 8 hours of paid volunteer leave • And the small things that make office days nicer: weekly fresh fruit, in-office chair massages, and yoga balls in our Rijswijk office