
1 - 10 employees
Founded 2023
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.
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1 - 10 employees
Founded 2023
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.
• Prepare routine monthly journal entries under the direction of the Controller — accruals, prepaid amortization, depreciation, corrections, and reclassifications. • Ensure entries are properly coded to the correct entity, account, and cost center per company policy. • Maintain supporting documentation for all journal entries — clean workpapers that can be reviewed by the Controller or auditors without explanation. • Identify and flag discrepancies or unusual items to the Controller promptly rather than leaving them unresolved. • Complete monthly bank reconciliations for all company accounts across all three entities — reconciled, documented, and submitted within the close calendar. • Reconcile billing and vendor platform activity: match data exported from the enrollment/billing platform to the general ledger and identify any variances. • Reconcile vendor statements monthly for key AP vendors; flag and escalate discrepancies. • Assist with claims disbursement reconciliation for self-funded groups as directed by the Controller and VP of Plan & Payment Integrity. • Monitor AP and AR workflows, which are largely automated — review the exception queue, ensure timely processing, and escalate items that fall outside normal parameters. • Review AP aging report monthly; identify invoices past terms and bring to Controller's attention. • Review AR aging report monthly; flag overdue client balances and coordinate with operations as directed. • Process manual payments or adjustments when required, following established approval workflows. • Maintain accurate and consistent records across all three CWB entities — CWB Holdings, CWB Administrators, and any related entities — following entity-specific accounting policies. • Apply proper intercompany coding for transactions that span entities and flag any items that need intercompany elimination entries. • Follow the Controller's documented policies and procedures for each entity without deviation; surface questions immediately rather than making unsupported judgment calls.
• Bachelor's degree in Accounting, Finance, or a related field. • 4+ years of accounting experience in a professional setting with hands-on responsibility for reconciliations and journal entries. • Solid understanding of double-entry bookkeeping and accrual-basis accounting. • Experience performing bank reconciliations independently — not just reviewing someone else's work. • Experience with accounting software — QuickBooks experience preferred; Sage Intacct experience a plus. • Strong attention to detail and a low tolerance for unresolved items — this person reconciles to zero, not 'close enough.' • Ability to follow written policies and procedures precisely and ask questions when something is unclear rather than making independent judgment calls outside their scope.
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