RCM Client Coordinator

🔥 5 minutes ago

🐊 Florida, Ohio, +3 more states – Remote

🐊 Florida – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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TridentCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

<TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care.

📋 Description

• Complete timely collection activity on aged accounts receivables • Prepare, edit, and submit account billing, collections, and corrections according to customer contracts and associated documents • Ensure invoices are accurately transferred to clients within contractual timeframes • Drive customer care through calls, emails, and client meetings to educate clients and resolve issues • Complete a minimum average of 32 account interactions daily on a monthly basis • Coordinate with billing and sales to resolve billing and contractual issues • Provide accounts receivable reports to clients, sales, quality, and executive teams as requested • Review and analyze accounts to determine risk of suspension from nonpayment • Attend assigned meetings and report account status in detail • Respond promptly to verbal and written client inquiries about account status • Resolve account discrepancies and prepare adjustments and refunds for approval • Maintain accurate contact information and complete billing and collection records • Provide transparency about the book of business and issues affecting timely payments • Perform other tasks supporting organizational goals

🎯 Requirements

• High School or better • 1-3 years of experience; medical billing systems experience a plus • Strong organizational skills and attention to detail required to manage, track, and measure multiple administrative processes and performance outcomes • Microsoft Office — Advanced • Time Management — Expert • Medical Terminology — Some Knowledge • Communication Skills — Advanced • English written/verbal — Advanced • Customer Service — Expert • Internet access required to perform job duties • Ability to talk and hear frequently and use close vision, depth perception, and adjust focus • Must be able to perform the essential functions with reasonable accommodation if applicable

🏖️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions