Vascular Access Dispatcher

🔥 7 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TridentCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

<TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care.

📋 Description

• Interact with and assist the mobile vascular technology team • Relay case information to mobile Vascular Nurses in the field • Work with representatives at regional accounts • Dispatch cases to the technology team and provide customer service to accounts • Assist and direct field nurses so studies are completed in a timely manner • Handle approximately 90–130 calls per day • Assign nurses to the appropriate areas and facilities according to the schedule • Page nurses for STAT, ASAP, and PRIORITY homes • Voice-mail nurses regarding 4-hour and 2-hour STAT turnaround times • Communicate and report problems to the House Supervisor and Field Supervisor • Inform clients about arrival delays and reading delays • Assist nurses with directions, case types, and client information • Cross-train into the Customer Service role • Answer phones within three rings • Assist with overflow client orders • Assign STAT cases within 10 minutes and regular calls within 15 minutes of appearing on screen • Persistently dispatch all calls to technicians by paging twice • Monitor activity in other dispatch areas while focusing on the assigned area

🎯 Requirements

• Must reside within 50 miles of the Columbus, OH office at 2550 Corporate Exchange Drive, 43231 • Ability to work independently and with a team • Strong customer service skills • Solid verbal, written, and listening communication skills • Solid problem-solving and decision-making ability • Good organizational skills • Ability to execute and prioritize multiple tasks • Professional demeanor and appearance • Must be flexible and adaptable to change • Ability to build relationships and motivate others • Knowledge of customer service strategies • Solid analytical skills • Ability to work independently in a high-volume environment • Knowledge of medical terminology is a plus but not required • High school diploma or GED, or one year of related experience and/or training, or equivalent combination of education and experience