Scheduling Specialist I

🔥 1 minute ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

🏨 Hospitality

🔥 Funding within the last year

💰 $20k Grant - Trinity Health on 2025-10

Healthcare • Non-profit • Hospitality

Trinity Health is one of the largest not-for-profit, faith-based healthcare systems in the United States. With approximately 127,000 colleagues and over 38,300 physicians and clinicians, it provides a wide range of medical services and care to diverse communities across 26 states. The organization emphasizes its mission-driven, faith-based values, community impact, employee benefits, and career opportunities including travel nursing through its FirstChoice program. Headquarters are listed in Livonia, Michigan. Trinity Health focuses on patient care, community health, and supporting a large workforce of clinical and non-clinical staff.

📋 Description

• Schedule and pre-register patients for outpatient radiology exams • Electronically verify insurance eligibility • Identify and collect patient financial responsibility • Handle complex scheduled events, including high-dollar testing, associated studies, and study-specific instructions • Communicate with service delivery areas to maximize patient flow and customer service • Analyze patient insurance, identify the correct insurance plan, select appropriate HIS insurance and plan options, and document insurance order • Apply recurring visit processing according to protocol • Verify patient information with third-party payers • Collect and document insurance referrals in HIS • Communicate with patients and physician offices regarding authorization and referral requirements • Identify the need for financial responsibility forms and obtain completed electronic forms • Escalate accounts according to department Defer/Delay policy • Screen outpatient visits for medical necessity and issue Advanced Beneficiary Notices when appropriate for Medicare primary outpatients • Provide cost estimates • Collect and document Medicare Secondary Payer Questionnaires and third-party payer information • Maintain knowledge of regulatory requirements and hospital and department Compliance Plans • Ensure Meaningful Use requirements are met as appropriate • Screen self-pay and out-of-network patients using approved technology • Provide follow-up information and referrals to the RHM Medicaid Vendor and/or Financial Counselor • Initiate payment plans and obtain payment • Explain government and private funding programs, cash payment plans, and discounts • Incorporate point-of-service collection processes into daily functions • Perform other duties as assigned by the manager

🎯 Requirements

• High School Diploma or equivalent • Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access • National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire • Proficient in the use of Patient Registration/Patient Accounting systems and related software systems • Ability to comply with Trinity Health policies and procedures • Comfortable operating in a collaborative, shared leadership environment • Personal presence characterized by honesty, integrity, and caring • Ability to promote Trinity Health's philosophy, mission, vision, goals, and values

🏖️ Benefits

• Remote work opportunity • Equal Opportunity Employer commitment • Person-centered, mission-driven work environment • Collaborative, shared leadership environment