Director, OmniChannel Marketing

🔥 12 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $144k - $216k / year

⏰ Full Time

🔴 Lead

🎡 Marketing

👻 Ghost score 0%

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Trinity Life Sciences

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Corporate round on 2023-02

Healthcare • Logistics • Marketing

Trinity Life Sciences is a commercial strategy and technology company that helps life sciences organizations bring products to market and optimize commercial performance. It provides a combination of expert consulting services and a SaaS data & analytics platform (TrinityEDGE) with AI-enabled tools for forecasting, launch planning, market access, HEOR, real‑world evidence, customer engagement, and commercial analytics. Trinity partners with biotech, pharma and medtech clients to accelerate launches, inform pricing and access, and drive measurable revenue outcomes.

📋 Description

• Serve as a subject matter expert and thought leader on omnichannel activation, customer engagement, content operations, AI-enabled marketing, and commercial transformation • Lead client benchmark and project engagements from initiation through final delivery • Conduct executive interviews and assess organizational structures, operating models, resource allocation, budgets, processes, and capabilities • Coordinate client-provided quantitative and qualitative information for analysis in TGaS’ database • Author benchmark engagement reports with peer comparisons, best-practice assessments, and recommendations • Represent the solution and collaborate cross-functionally with other TGaS teams • Participate in value-added client engagements, including strategy and business planning sessions or workshops • Respond to client inquiries with expert guidance and provide urgent, on-call support • Support the annual plan for value-added client content through TGaS Advisors’ Virtual How (VHow) network and survey process • Identify and implement enhancements to the advisory services process • Conduct best-practice deep dives for distribution to advisory-services clients • Build trusted relationships with member organizations and identify emerging needs • Identify unmet client needs and business development opportunities through client interactions • Understand TGaS solutions and engage other solutions based on client needs • Contribute to solution development and evolution of services and offerings • Document unmet client needs and innovative ideas • Evolve deliverable formats to increase value for the TGaS network and individual clients

🎯 Requirements

• 8–10 years of experience directing Omnichannel operations in an agency or life science setting • Broad knowledge of pharmaceutical commercial operations, marketing operations, omnichannel strategy, or related fields • Experience understanding marketing channels, processes, systems, and related best practices • Comfort working with top executives and business unit leaders • Ability to consult, problem-solve, work autonomously, and organize complex information into clear actionable recommendations • Experience developing and managing effective relationships with internal stakeholders and/or clients • Ability to manage multiple projects and timelines simultaneously • Excellent communication skills, including group presentations, verbal and writing abilities • High integrity and credibility • Change management / process analysis skills • Ability to operate with minimal supervision and proactively seek opportunities • A Bachelor’s degree is required • An advanced degree is strongly preferred • Prior experience as a consultant or in a consultative capacity is desirable

🏖️ Benefits

• Annual discretionary performance bonus • Equal opportunities employer • Inclusion and Engagement-focused workplace culture