Director – OmniChannel Marketing

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $144k - $198k / year

⏰ Full Time

🔴 Lead

🎡 Marketing

👻 Ghost score 1%

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Trinity Life Sciences

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Corporate round on 2023-02

Healthcare • Logistics • Marketing

Trinity Life Sciences is a commercial strategy and technology company that helps life sciences organizations bring products to market and optimize commercial performance. It provides a combination of expert consulting services and a SaaS data & analytics platform (TrinityEDGE) with AI-enabled tools for forecasting, launch planning, market access, HEOR, real‑world evidence, customer engagement, and commercial analytics. Trinity partners with biotech, pharma and medtech clients to accelerate launches, inform pricing and access, and drive measurable revenue outcomes.

📋 Description

• Serve as a subject matter expert and thought leader in omnichannel activation, customer engagement, content operations, AI-enabled marketing, and commercial transformation • Research trends, capabilities, and client needs related to marketing engagement models and omnichannel activation • Lead client benchmark and project engagements from initiation through final delivery • Conduct executive interviews and assess organizational structures, operating models, resource allocation, budgets, processes, and capabilities • Coordinate client quantitative and qualitative data for analysis in TGaS’ database • Author benchmark engagement reports with peer comparisons, best-practice recommendations, and operational improvement guidance • Collaborate cross-functionally with TGaS teams across multiple solutions • Participate in value-added client engagements, strategy sessions, business planning sessions, and workshops • Respond to client inquiries with expert guidance and provide urgent, on-call support • Support annual value-added content planning and execution through the VHow network and survey process • Enhance advisory services processes and conduct best-practice deep dives • Build trusted relationships with member organizations and identify emerging needs • Identify unmet client needs and business development opportunities through client interactions • Understand TGaS solutions and engage other solutions based on client needs • Contribute to solution development, service evolution, innovative ideas, and revenue growth • Evolve deliverable formats to increase value for clients

🎯 Requirements

• 8–10 years of experience directing Omnichannel operations in an agency or life science setting • Broad knowledge of pharmaceutical commercial operations, marketing operations, omnichannel strategy, or related fields • Experience understanding marketing channel utilization, processes, systems, and related best practices • Comfort working with top executives and business unit leaders • Ability to consult, problem-solve, work autonomously, and organize complex information into clear actionable recommendations • Experience developing and managing effective relationships with internal stakeholders and/or clients • Ability to manage multiple projects and timelines simultaneously • Excellent communication skills, including group presentations, verbal and writing abilities • High integrity and credibility • Change management and process analysis skills • Ability to operate with minimal supervision and proactively seek opportunities • Bachelor’s degree required • Advanced degree strongly preferred

🏖️ Benefits

• Annual discretionary performance bonus • Remote work arrangement