
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Triple Whale is a comprehensive data platform designed for business intelligence, analytics, and marketing efficiency. It consolidates first-party and zero-party data into a single source of truth, offering brands reliable insights and powerful tools for data-driven decisions. Its features include AI-powered insights with Moby, customizable dashboards, forecasting tools, and integration with various e-commerce and marketing platforms. Trusted by over 20,000 brands, Triple Whale facilitates strategic growth, operational efficiency, and enhanced customer engagement through advanced data analytics and automation solutions.
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51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Triple Whale is a comprehensive data platform designed for business intelligence, analytics, and marketing efficiency. It consolidates first-party and zero-party data into a single source of truth, offering brands reliable insights and powerful tools for data-driven decisions. Its features include AI-powered insights with Moby, customizable dashboards, forecasting tools, and integration with various e-commerce and marketing platforms. Trusted by over 20,000 brands, Triple Whale facilitates strategic growth, operational efficiency, and enhanced customer engagement through advanced data analytics and automation solutions.
• Lead customer activation for Moby, helping new users identify the first use cases most likely to create value. • Translate each customer’s goals, team structure, marketing motion, and growth challenges into practical Moby workflows. • Enable customer operators to use Moby in their day-to-day work across paid media, measurement, creative, and growth planning. • Coach customers on how to evaluate Moby’s recommendations, ask better questions, and turn AI outputs into decisions. • Be prescriptive during onboarding: diagnose opportunities, recommend workflows, and help customers build early trust in Moby. • Maintain strategic relationships with customers to help them discover and adopt new Moby use cases over time. • Identify repeatable activation patterns and turn them into playbooks the broader team can use. • Partner with product, design, and engineering to share customer feedback and improve the Moby experience.
• Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy. • Familiarity with platforms such as Meta, Google, TikTok, Amazon, Shopify, Klaviyo, or similar ecommerce/growth tools. • Strong understanding of marketing metrics like CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback. • Practical experience using AI tools such as Claude, ChatGPT, Perplexity, Cursor, Replit, Lovable, n8n, or similar systems. • Strong communication skills and comfort working directly with founders, marketers, operators, and agencies. • The confidence to be prescriptive without taking over: you can recommend what to do while teaching the customer how to operate. • Curiosity, speed, and a collaborative attitude in a fast-moving environment. • Bonus: Agency experience or experience managing multiple brands/accounts. • Experience scaling DTC or retail brands. • Familiarity with attribution, incrementality, MMM, or marketing measurement. • Comfort with SQL or BI tools. • Experience in customer success, solutions consulting, or performance marketing leadership.
• Equal opportunity employer • Celebrating diversity and inclusive environment
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