Appointment Setter

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Trivium Group

51 - 200 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🏪 Marketplace

B2B • eCommerce • Marketplace

Trivium Group is a full-service Amazon-focused marketing agency that helps consumer brands scale profitably on Amazon and related marketplaces. They specialize in Amazon account management, PPC advertising, DSP campaign management, creative optimization (A+ content, imagery, copy), and TikTok Shop support, with a profit-first approach and deep experience in CPG, health & wellness, and supplements. Trivium combines data-driven analytics, bespoke strategies, and hands-on strategist oversight to improve conversions, reduce ad costs, and drive long-term growth for brands selling on e-commerce marketplaces.

📋 Description

• Make 400+ dials per day using a power dialer system • Contact new leads within 5 minutes of submission (speed-to-lead is the top priority) • Cycle through older uncontacted leads after hitting all fresh leads • Manage leads for up to 3 clients simultaneously • Book qualified appointments for med spa and aesthetics clients • Target 40+ booked appointments per client per month • Confirm appointments via text/call and reduce no-show rates • Maintain accurate records in GoHighLevel (GHL) • Work company-generated leads — no cold prospecting required • Prioritize leads by recency and engagement level • Follow structured call scripts while maintaining a natural, warm tone • Track and report daily KPIs (dials, contacts, appointments booked)

🎯 Requirements

• 1–2 years minimum experience in appointment setting or high-volume outbound calling • Neutral American or Canadian accent — required (US-based or Latin America both welcome) • Familiarity with GoHighLevel (GHL) or similar power dialer / CRM systems • Comfortable making 400+ dials per day in a fast-paced environment • Personal familiarity with med spa or aesthetic treatments (Botox, fillers, etc.) — you understand the client's world because you live in it • Reliable and consistent — showing up on time, every shift, is non-negotiable • Self-motivated and able to work independently from a home office • Must provide your own laptop (no other equipment required) • Available to work 9:00 AM – 5:00 PM EST, Monday through Friday • Willing to cover weekend shifts (~4 hours Saturday + ~4 hours Sunday on a staggered rotation) • Nice to Have: Bilingual (Spanish) — the company serves practices in Miami and Houston with Spanish-speaking patients • Experience in medical, health, or beauty industries • Familiarity with appointment-setting metrics and KPI tracking • Previous experience working with marketing agencies or lead generation companies

🏖️ Benefits

• Guaranteed Floor: $3,000/month — guaranteed as long as you hit a minimum lead-contact threshold (you're making the calls, you get the floor) • Commission: $50 per booked appointment

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