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Customer Support Specialist

Job not on LinkedIn

๐Ÿ•’ January 2

๐Ÿ—ฃ๏ธ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required

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Logo of Trivox Solutions

Trivox Solutions

1 - 10 employees

A customer support service company

๐Ÿ“‹ Description

โ€ข Handle inbound customer inquiries via phone/chat/email โ€ข Follow verified procedures, document interactions, and protect customer data โ€ข Troubleshoot issues, resolve or escalate as needed โ€ข Meet quality, reliability, and compliance standards

๐ŸŽฏ Requirements

โ€ข You operate as an independent contractor (1099) in the U.S. โ€ข Reliable computer (Windows), wired internet, USB headset, and quiet workspace โ€ข Strong written/verbal English; bilingual (EN/ES) is required for some programs โ€ข Professionalism, punctuality, problem-solving, and typing โ€ข Ability to complete client certification(s), drug screening and a background screen if required

๐Ÿ–๏ธ Benefits

โ€ข Reimbursement of background check fee: Receipt of payment 8 weeks of active production โ€ข 30% off of admin fee during certification period โ€ข $100 Referral bonus: The referred person must: โ€ข Pass certification โ€ข Be in active production for 12 weeks โ€ข Be in good standing

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