Deployment Strategist, Public Sector – Law Enforcement

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 17%

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Logo of TRM Labs

TRM Labs

201 - 500 employees

Founded 2018

₿ Crypto

📋 Compliance

🤝 B2B

Crypto • Compliance • B2B

TRM Labs is a blockchain intelligence company that provides transaction-monitoring, forensics, and compliance solutions for businesses and public-sector organizations dealing with cryptocurrencies. Their platform and products (examples: Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, wallet screening, Know-Your-Asset) help banks, crypto firms, regulators, law enforcement, and tax authorities detect, investigate, and block illicit crypto activity, support seizures, and meet AML/CTF and supervision requirements. TRM also offers training and certification (TRM Academy) and professional services such as incident response and capacity development.

📋 Description

• Act as trusted advisor for a portfolio of law enforcement customers • Help investigators use TRM’s platform to build stronger cases involving money laundering, fraud, and sanctions evasion • Deliver product onboarding training and broader blockchain and investigative training • Participate as part of TRM’s instructor cadre • Bring customer feedback and investigator pain points to Product and Engineering to influence the roadmap • Partner with Sales, Product, Engineering, and TRM Academy • Own day-to-day account calls and escalate larger strategic account decisions to team leadership • Conduct weekly customer syncs and bi-weekly health syncs with the Deployment Strategist team and leadership • Coordinate with aligned Sales teams on renewal and expansion motions • Complete asynchronous daily Slack check-ins and maintain detailed documentation • Run quarterly business reviews and customer webinars • Provide approximately one weekend per month of on-call coverage, checking Slack and Intercom for urgent customer issues • Travel a few times per quarter, typically for 2–3 days, for customer visits, trainings, and conferences

🎯 Requirements

• 5+ years of experience in public sector work, ideally in law enforcement, financial crime, or a related investigative capacity • Genuine comfort supporting active law enforcement investigations involving money laundering, financial crime, sanctions evasion, and fraud • Practical, hands-on experience with blockchain analysis and virtual currencies, ideally in an investigative context • Demonstrated AI fluency, including a specific workflow built or automated beyond using ChatGPT to summarize a document • Ability to use AI tools to scale a growing book of business while recognizing when human customer interaction is needed • Ability to work during core overlap in North America business hours • Ability and willingness to participate in on-call responsibilities, approximately one weekend per month after ramp • Willingness to travel occasionally within the United States and Canada • Strong ownership, adaptability, collaboration, creative problem-solving, and comfort with ambiguity • Ability to work in a high-intensity, high-ownership environment • Security clearance may be relevant for roles that require it; no specific clearance is required in this posting

🏖️ Benefits

• Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements • Fully remote work arrangement • Global, distributed-first work environment • Professional development through TRM Academy and instructor-cadre opportunities • Company offsites and global team collaboration • Reasonable accommodations for applicants with disabilities

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