Global Investigator – Triage

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TRM Labs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

₿ Crypto

📋 Compliance

🤝 B2B

Crypto • Compliance • B2B

TRM Labs is a blockchain intelligence company that provides transaction-monitoring, forensics, and compliance solutions for businesses and public-sector organizations dealing with cryptocurrencies. Their platform and products (examples: Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, wallet screening, Know-Your-Asset) help banks, crypto firms, regulators, law enforcement, and tax authorities detect, investigate, and block illicit crypto activity, support seizures, and meet AML/CTF and supervision requirements. TRM also offers training and certification (TRM Academy) and professional services such as incident response and capacity development.

📋 Description

• Process inbound victim complaints in a fast-moving crypto disruption pipeline • Validate output from AI investigation tooling • Route cases into investigative workflows leading to frozen scam proceeds, takedowns, and recovered assets • Make disposition decisions including freezes, escalations, recovery handoffs, victim notifications, or closures • Validate and route hundreds of complaint dispositions each week • Identify false positives, merged syndicates, and misclassified scam patterns • Enrich complaint selectors using commercial data-source integrations and on-chain and off-chain checks • Own clean shift handoffs and maintain triage throughput during US-hours coverage • Provide structured feedback to engineering to improve the AI triage model • Participate in formal on-call coverage for active hacks, law-enforcement support, and other time-sensitive matters

🎯 Requirements

• Investigative or analytical experience in the private or public sector; 1–3 years is acceptable • Strong AI fluency and comfort using AI tools as a daily co-pilot in a high-volume queue • Baseline crypto knowledge • Ability to recognize investment scams, pig-butchering, ransomware, and other threat types • Comfort with AI-assisted analysis • Ability to prioritize and work independently • Clear written handoffs • Receptive to feedback and motivated to improve triage processes • US Citizenship required • Ability to obtain Public Trust clearance • Availability for primary coverage during US business hours in the local time zone • Standard North American EST business-hours overlap preferred • Participation in a formal weekly on-call rotation, with occasional weekend coverage

🏖️ Benefits

• Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements • Remote standby during on-call rotation • Occasional team or mission offsites