IT Administrator

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TrueComp

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

TrueComp is a cloud-based software and services company that provides workforce analytics, benchmarking, labor costing, and actuarial insights specifically for public sector organizations. Its platform delivers real-time compensation data, pension/OPEB and GASB modeling, financial forecasting, and tools to support labor negotiations and budget planning. TrueComp also offers managed services, implementation, training, and consulting to help municipalities, school districts, and agencies modernize compensation decisions and fiscal planning.

📋 Description

• Manage user provisioning and deprovisioning across all systems, with same-day turnaround on departures • Administer Microsoft 365, Entra ID, single sign-on, MFA enforcement, and conditional access policies • Run periodic access reviews and maintain records of administrative and privileged access • Administer the SaaS stack, including Microsoft 365, Salesforce, Salesloft, HubSpot, Zendesk, and Jira • Support the AWS environment alongside the COO, including IAM hygiene, monitoring, alerting, cost visibility, and routine operations • Manage DNS, domains, and certificates • Own backup, recovery, business continuity, and restore testing for internal systems • Procure, configure, deploy, and track laptops and mobile devices for a fully remote team • Run endpoint management and patching • Handle internal support requests and own IT onboarding and offboarding • Recover, wipe, and document device disposal when employees leave • Support security and compliance through evidence collection, control documentation, and policy upkeep • Support customer and prospect security questionnaires and maintain technical answer accuracy • Govern AI tool usage, approved tools, and data-handling rules • Maintain evidence for cyber insurance attestations, security training completion, and phishing simulations • Monitor security alerts, respond to issues, and escalate potential incidents • Serve as the escalation point for critical after-hours outages involving Microsoft 365 and AWS • Maintain software inventory, license usage, renewals, vendor evaluations, and IT spend • Own the IT budget and report material changes to the COO • Document systems, configurations, procedures, runbooks, and self-service knowledge resources • Identify and automate manual IT work • Report to the Chief Operations Officer

🎯 Requirements

• 4+ years in IT administration or systems administration, including ownership of an environment rather than ticket work alone • Hands-on administration of Microsoft 365 and Entra ID, including SSO, MFA, and conditional access • Working knowledge of AWS, including IAM, EC2, S3, CloudWatch, and cost management • Endpoint management experience across a distributed, remote workforce • Experience supporting security and compliance work, such as SOC 2, security questionnaires, access reviews, or an equivalent framework • Strong documentation habits • Ability to work independently in a small company and escalate issues appropriately • Clear communication with non-technical people • Preferred: Salesforce administration • Preferred: scripting or automation using PowerShell or Python • Preferred: Zendesk or Jira administration • Preferred: prior experience at a company under 100 employees • Preferred: public sector or GovTech exposure

🏖️ Benefits

• Fully remote team/work environment • Same-day turnaround and response standards for internal support • Professional exposure to security and compliance programs • Work with Microsoft 365, Entra ID, AWS, Salesforce, Salesloft, HubSpot, Zendesk, and Jira • Opportunity to automate manual IT work and build internal systems • Participation in vendor evaluations and implementations