Fund Operations Associate, Custody

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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True Link

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

💼 Consulting

⚖️ Legal

💰 $35M Series B on 2020-07

Healthcare • Consulting • Legal

True Link is a company that provides financial solutions aimed at protecting spending and preventing fraud for individuals with complex needs and those who care for them. They offer services such as the True Link Visa® Prepaid Card, which enables families and professionals to manage and safeguard the financial resources of vulnerable people, including elders and individuals with disabilities. True Link also manages investment funds and provides trust administration services through its subsidiary, True Link Financial Advisors, LLC. The company serves a wide array of clients, including care agencies, professional fiduciaries, non-profit trustees, and families, offering customizable financial tools and real-time alerts to assist in money management and fraud prevention.

📋 Description

• Prepare and reconcile daily disbursement funding ahead of morning cutoffs • Process daily payment files and wire transfers across multiple banking partners • Maintain accurate payment delivery statuses • Handle expedited and exception requests, including same-day payments, stop payments, and redeposits • Review daily bank reconciliation summaries and resolve errored items • Calculate and assess weekly fees for an assigned group of organizations • Action stop payment and redeposit requests with banking partners and log them for tracking • Resolve processing issues and escalate to internal and external stakeholders when needed • Partner with internal teams to keep daily operations on schedule • Identify and recommend workflow improvements that increase efficiency and reduce risk • Support ad hoc team projects

🎯 Requirements

• 1–2 years of experience in custody, trust, investment, banking, or payments operations, ideally within a financial services firm • Detail-oriented and highly organized, with ability to manage and reconcile financial data accurately and efficiently • Familiarity with ACH, wires, and check processing; NACHA file experience is a plus • Strong analytical problem-solving skills • Experience in environments emphasizing fraud prevention, internal controls, and compliance • Comfortable using banking portals, Excel or Google Sheets, and scripted or automated tools • Intermediate Excel or Google Sheets proficiency preferred • Effective professional communication with internal teams, external partners, and occasionally clients • Ability to manage deadlines, processes, and evolving priorities • Self-motivated, accountable, and collaborative • Sound judgment when escalating and resolving problems independently • Legally authorized to work in the United States

🏖️ Benefits

• Health, dental, and vision coverage • Paid parental leave • 12 paid holidays each year • Professional development budget • Vacation package • Remote work-from-home arrangement • Virtual team connection activities • In-person team get-togethers • Competitive wages • Diversity, equity, and inclusion-focused workplace