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Manager, Compliance & Risk

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 1%

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TrueML

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

TrueML is a leading company in the fintech sector, known for its innovative solutions that prioritize customer experience in the financial services industry. The company, along with its family of companies like TrueAccord, focuses on developing intelligent, digital-first communication platforms and products that revolutionize the consumer experience in financial health management. TrueML leverages the expertise of a dynamic team of data scientists, financial services experts, and customer experience specialists to create technology that addresses roadblocks to consumers' financial well-being, ensuring inclusivity and accessibility in financial systems. Founded in 2013 by Ohad Samet, TrueML continues to disrupt traditional financial services by making them more consumer-friendly and effective.

📋 Description

• Lead daily operations of the Compliance Management System (CMS) • Conduct annual risk assessments and maintain the Risk & Control library in the GRC platform • Coordinate end-to-end audit fieldwork for ISO 27001 and PCI-DSS certifications and client examinations • Supervise timely completion of Due Diligence Questionnaires (DDQs) • Manage Payment Portal compliance, including KYB onboarding, transaction monitoring, Nacha rules, and card network compliance • Execute continuous monitoring across FDCPA, TCPA, Reg F, and BSA/AML frameworks • Validate root-cause corrective action plans • Directly supervise, mentor, and distribute daily workloads for compliance specialists and analysts • Maintain accountability for team SLAs • Administer Jira Service Management, AuditBoard, Confluence, and Responsive • Maintain executive KPI/KRI dashboards • Report to the Director of Compliance & Risk • Ensure AI-driven SaaS platforms meet regulatory standards

🎯 Requirements

• 5+ years of progressive compliance, risk, or audit experience in fintech, SaaS, or financial services • 3+ years of direct people management • Deep operational understanding of FDCPA, TCPA, GLBA, Reg F, BSA/AML, Nacha, and PCI-DSS • Hands-on experience administering GRC tools • Advanced Jira/Confluence workflow management • Experience with DDQ/RFP platforms • Experience with Looker and Google Sheets/Excel • Bachelor's degree in Business, Finance, Legal Studies, or Information Systems, or equivalent experience • Industry certifications such as CRCM, CAMS, CISA, or CRISC are a plus • Reliable internet connection and professional work environment • Ability to protect confidential company, employee, customer, and business information while working outside a company office • Flexibility outside standard business hours and ability to travel occasionally for global operations support, company meetings, training, offsites, and collaborative projects

🏖️ Benefits

• Flexible vacation • Medical/dental/vision insurance • Traditional/Roth retirement savings options • Company-paid disability and life insurance • Flexible Spending Account & Limited FSA • Family-friendly parental leave • Volunteer and voting time off • On-demand wellness platform access for you and 5 friends and family • PerkSpot discount program for 900+ merchants nationwide • Remote-first work environment • Reasonable accommodations to enable individuals to perform essential functions

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