Mainframe VTAM Engineer

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Truist

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

Truist is a financial institution that offers a wide range of banking services, focusing on branch banking, commercial banking, corporate and institutional banking, and mortgage and consumer lending. The company emphasizes a culture of care, diversity, and inclusion, striving to make a positive impact in clients' lives and the community. Truist provides various career opportunities and values employee growth, offering comprehensive benefits and resources for well-being. With a commitment to diversity and workplace equity, Truist has received numerous accolades for its employment practices, including recognition for diversity and inclusion efforts.

📋 Description

• Resolves complex technical issues for Truist's Network applications. • Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. • Responds to issues in a timely manner by receiving and investigating incidents or service tickets. • Analyzes and observes trends with technical issues and develops recommendations for long-term improvements. • Documents all relevant end-user interactions and steps taken to resolve incidents. • Communicates status of issue resolution to internal customers. • Applies in-depth knowledge of application support and an understanding of best practices.

🎯 Requirements

• Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience. • In-depth knowledge in information systems and ability to identify, apply, and implement best practices. • Understanding of key business processes and competitive strategies related to the IT function. • Ability to plan and manage projects. • Ability to solve complex problems by applying best practices. • Ability to provide direction and mentor less experienced teammates. • Ability to interpret and convey complex, difficult, or sensitive information.

🏖️ Benefits

• Medical • Dental • Vision • Life insurance • Disability • Accidental death and dismemberment • Tax-preferred savings accounts • 401k plan • Vacation (no less than 10 days) • Sick days (10 days) • Paid holidays