Business Analyst, Retail

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Trulieve

5001 - 10000 employees

Founded 2016

👥 B2C

⚕️ Healthcare Insurance

💊 Pharmaceuticals

B2C • Healthcare Insurance • Pharmaceuticals

Trulieve is a fast expanding cannabis organization dedicated to helping patients regain their quality of life through medicinal and recreational marijuana. The company prides itself on diversity, social responsibility, and innovation within the cannabis industry, and offers various career opportunities across corporate, production, and retail sectors.

📋 Description

• Partner with Retail Technology leadership to analyze business needs across POS, ecommerce, payments, and supporting systems • Translate operational challenges and business objectives into structured, actionable requirements • Evaluate system behavior across upstream and downstream processes, identifying gaps and inconsistencies • Support root cause analysis on complex issues, clearly distinguishing between system and process drivers • Analyze system-specific functionality and integrations across platforms, including exposure to technologies such as ABAP, CPI, and FE, to better understand dependencies, data movement, and downstream business impact • Develop comprehensive Business Requirements Documents (BRDs) and supporting functional documentation • Define current-state and future-state workflows across retail technology systems • Document system interactions, dependencies, and data flows across platforms • Ensure requirements are clear, traceable, and aligned with business goals and technical capabilities • Maintain detailed documentation of system behavior, configurations, and known limitations • Create structured artifacts including: Process flows and system diagrams, Functional specifications, Issue summaries and resolution documentation • Work closely with Retail Operations, IT Support, Application Support, Finance, Compliance, and external vendors • Act as a bridge between business stakeholders and technical teams to ensure alignment and clarity

🎯 Requirements

• Bachelor’s degree in Information Systems, Business, Technology, or a related field (or equivalent experience) • 2+ years of experience in business analysis, systems analysis, or retail technology environments • Strong experience writing structured documentation (BRDs, functional specs, process flows) • Analytical mindset with the ability to break down complex systems and workflows • Excellent written and verbal communication skills • Strong attention to detail and organizational skills • Ability to operate effectively in a fast-paced, cross-functional environment

🏖️ Benefits

• A comprehensive benefits package including paid time off

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