Digital Media Representative

🔥 19 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Trulieve

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2016

👥 B2C

⚕️ Healthcare Insurance

💊 Pharmaceuticals

B2C • Healthcare Insurance • Pharmaceuticals

Trulieve is a fast expanding cannabis organization dedicated to helping patients regain their quality of life through medicinal and recreational marijuana. The company prides itself on diversity, social responsibility, and innovation within the cannabis industry, and offers various career opportunities across corporate, production, and retail sectors.

📋 Description

• Provide engagement across company digital media channels which include social media, e-mail and web-based platforms. • Provide superior patient care across all digital media channels (Facebook, Instagram, Twitter, email and more). • Engage with social media audiences daily. • Support patient acquisition by responding to online inquiries. • Perform digital patient care tasks. • Act in accordance with company procedures and industry standards. • Perform other duties as assigned.

🎯 Requirements

• 1-3 years of progressive experience in a social media and/or customer service environment preferred. • Proven track record of innovation and creative thinking. • Proven ability handling escalated situations with compassion. • Proven understanding and experience in use of social media and its role in business. • Strong customer service skills. • Ability to perform in a high-pressure/fast-paced environment while maintaining a positive and compassionate attitude. • Dependable and flexible with your schedule. • Knowledge and proven track record of exceptional decision-making and problem-solving skills. • Proficient in Microsoft Office applications. • Basic computer knowledge. • Ability to be flexible and adaptable to change.

🏖️ Benefits

• A comprehensive benefits package including paid time off