Social Media Engagement Representative

🔥 14 hours ago

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

👻 Ghost score 11%

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Logo of Trulieve

Trulieve

5001 - 10000 employees

Founded 2016

🏥 Healthcare

🍽️ Food & Beverage

⚕️ Healthcare Insurance

Healthcare • Food & Beverage • Healthcare Insurance

Trulieve is a fast expanding cannabis organization dedicated to helping patients regain their quality of life through medicinal and recreational marijuana. The company prides itself on diversity, social responsibility, and innovation within the cannabis industry, and offers various career opportunities across corporate, production, and retail sectors.

📋 Description

• Provide engagement across company digital media channels, including social media, email, and web-based platforms • Provide superior patient care across Facebook, Instagram, Twitter, email, and other digital media channels • Engage with social media audiences daily • Support patient acquisition by responding to online inquiries • Perform digital patient care tasks • Act in accordance with company procedures and industry standards • Perform other duties as assigned • Report to the Digital Media Manager • Work 40 hours weekly with flexible hours depending on business needs

🎯 Requirements

• 1-3 years of progressive experience in a social media and/or customer service environment preferred • Proven track record of innovation and creative thinking • Proven ability handling escalated situations with compassion • Proven understanding and experience in use of social media and its role in business • Strong customer service skills • Ability to perform in a high-pressure/fast-paced environment while maintaining a positive and compassionate attitude • Dependable and flexible with your schedule • May be required to work nights and/or weekends • Knowledge and proven track record of exceptional decision-making and problem-solving skills • Proficient in Microsoft Office applications • Basic computer knowledge • Ability to be flexible and adaptable to change • Virtual office location with a high-speed internet connection required • Must be available to work occasional evenings, weekends and holidays

🏖️ Benefits

• Comprehensive benefits package • Paid time off • Computer equipment, including a desktop computer and monitor, provided • Flexible hours • Remote work arrangement

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