Call Center Representative – Senior

🔥 1 minute ago

🌽 Illinois – Remote

info

💵 $24 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

info
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Trustmark

Trustmark

1001 - 5000 employees

Founded 1913

⚕️ Healthcare Insurance

🤝 B2B

🧘 Wellness

Healthcare Insurance • B2B • Wellness

Trustmark is a benefits company that provides voluntary insurance products—including life, accident, critical illness, disability, and hospital coverage—alongside small-business level-funded health solutions and employer wellness services through its HealthFitness division. With more than 100 years of experience, Trustmark serves individuals, employers, brokers and providers, emphasizing personalized service, community involvement, and financial strength (AM Best A rating).

📋 Description

• Responding to high volume of inbound client/customer requests • Providing information and processing customer profile changes • Documenting customer interactions • Researching and resolving complex customer inquiries • Determining root cause and resolving client/customer issues • Serving as a team resource and mentor for new hires

🎯 Requirements

• High School Diploma or GED • 4 – 6 years of related experience

🏖️ Benefits

• Health/dental/vision • Life insurance • Flexible Spending Account (FSA) • Health Savings Account (HSA) • 401(k) plan • Employee Assistance Program • Back-up Care for Children, Adults and Elders • Health and wellness initiatives • Wellness program to reduce insurance premiums

Apply Now

Similar Jobs

🔥 31 minutes ago

ChenMed

1001 - 5000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Service Team Coordinator within a healthcare environment managing inbound and outbound calls for patient scheduling. Collaborating with teams to provide excellent customer service and support initiatives across ChenMed entities.

🔥 2 hours ago

AAA

5001 - 10000

🚗 Transport

👥 B2C

Call Center Representative for AAA fielding emergency roadside assistance calls from members. Ensure immediate safety and document details while delivering exceptional customer service in a fast-paced environment.

🗣️🇪🇸 Spanish Required

🔥 3 hours ago

TD

10,000+ employees

🏦 Banking

💸 Finance

Contact Center Representative at TD banking, resolving customer issues and providing service across various channels. Must engage effectively to promote a Legendary Customer Experience.

🗣️🇪🇸 Spanish Required

🔥 5 hours ago

Conduent

10,000+ employees

🤝 B2B

🛍️ eCommerce

🏛️ Government

Healthcare Call Center Representative handling telehealth inquiries and providing appointment scheduling support. Answering questions about services, provider availability, and technical assistance for telehealth visits.

🔥 5 hours ago

Conduent

10,000+ employees

🤝 B2B

🛍️ eCommerce

🏛️ Government

Call Center Agent - Travel Benefits at Conduent managing inbound calls and assisting travelers. Utilizing multiple systems to provide effective solutions in a remote environment.