Luxury Sales Specialist

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The Travel Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1920

👥 B2C

B2C

The Travel Corporation is a global travel and tourism company committed to providing transformative travel experiences. With a passion for exploring the world, the company offers a variety of travel styles and destinations, from guided luxury tours to tailor-made adventures. Their focus on sustainability is evident through initiatives like the TreadRight Foundation, which works to make travel a positive force for good by addressing impacts on the planet, people, and wildlife. As a family of brands, The Travel Corporation aims to fulfill the human urge for connection and learning through travel, while adhering to a sustainability strategy aligned with the UN Global Goals.

📋 Description

• Provide information to travel partners for the purpose of promoting products and securing reservations • Ensure accuracy in every aspect of each sales transaction • Identify, research and resolve issues related to customer satisfaction • Leverage strong customer service and sales skills to maximize sales opportunities on each travel agent or customer contact • Learn and use software applications to efficiently process sales transactions • Manage incoming calls involving routine client pre-departure inquiries on existing reservations • Troubleshoot, research and respond to pre-departure inquiries from our travel partners and guests • Responsible for responding to travel agents and guests’ needs and requests in a timely manner

🎯 Requirements

• At least two years of travel industry or call center experience in a sales capacity required • Ability to handle customer calls in Spanish • Experience with Salesforce • Training in/experience with consultative sales • Specialized knowledge about the regions we visit or about cruising

🏖️ Benefits

• Incentives for every guest sold