Bilingual Customer Service, Spanish-English

🔥 25 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Consult with neighbors on available services that can support their situation • Provide best solutions for needs via a variety of communication channels including voice, email or chat • Respond to customer inquiries with active listening • Resolve customer issues with patience and understanding

🎯 Requirements

• 6 months or more of customer service experience • High school diploma or equivalent • Great written and verbal communication skills in Spanish-English • Computer experience • Bilingual in English and Spanish • Must be a US citizen

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values

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