Consumer Engagement Manager

🕒 May 13

🤠 Texas – Remote

🤠 Texas – Remote

💵 $45k - $47k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Create & communicate incentive plans for the sales associates & leaders • Manage the incentive budget • Lead huddles to drive excitement & reiterate contests & important topics of focus • Engage with the employees heavily in chat • Communicate with the client directly • Drive revenue for the Client by engaging, coaching and incentivizing sales • Develop and implement strategies to engage sales agents in promoting health insurance products • Build and maintain strong relationships with sales agents • Train sales agents on product knowledge, sales techniques, and compliance requirements • Provide ongoing support and guidance to sales agents • Monitor sales agent performance and provide feedback • Analyze sales data and trends to identify opportunities for growth • Collaborate with marketing and product development teams to create sales materials • Serve as a point of contact for sales agents • Stay informed about industry trends and competitive landscape

🎯 Requirements

• A passion around providing the consumers and agents with an outstanding experience. • Creativity and drive to create a culture that is motivating and engaging for the site agents as well as remote agents, if applicable. • Proficiency with computer and Windows PC applications which include the ability to learn new complex computer system applications • Demonstrate ability to communicate clearly and concisely verbally and in writing • Ability to multitask. This includes the ability to understand multiple products and multiple levels of benefits within each product • Ability to remain focused and productive each day though tasks may be repetitive • Self-driven, ambitious, outgoing personality with high energy • Proficient with Group Retiree resources and processes

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Competitive compensation package and performance bonus opportunities • Paid time off (PTO) and wellness and healthcare benefits