Senior Machine Learning Engineer, Artificial Intelligence

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🏄 California – Remote

🏄 California – Remote

💵 $170k - $190k / year

⏰ Full Time

🟠 Senior

🤖 AI Engineer

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Build core Machine Learning (ML) systems that power a proactive, long-horizon Artificial Intelligence (AI) product. • Own work end-to-end: data preparation, training, evaluation, inference, and iteration. • Turn research ideas into working systems that run reliably in production. • Debug model failures and system issues using real production signals. • Iterate quickly: ship, measure outcomes, refine, and repeat. • Collaborate closely with research, product, and engineering to deliver real user impact. • Mentor and review work from other Machine Learning (ML) engineers through example and technical judgment. • Work under real production constraints: latency, cost, reliability, and safety.

🎯 Requirements

• Experience building and shipping Machine Learning (ML) systems used by real users. • Artificial Intelligence (AI) experience required. • Experience understanding how modern Machine Learning (ML) models behave and misbehave in production. • Experience writing strong, production-quality code and think in systems, not scripts. • Experience taking ownership, work independently, and push work across the finish line. • You learn fast, communicate clearly, and improve through iteration. • Tech Stack: GPU-based training and inference systems, JAX, Python, and PyTorch.

🏖️ Benefits

• medical insurance • Dental • Vision • Savings Plan Options • PTO