Sales Executive – CCAAS Solutions

🕒 September 11

🇬🇧 United Kingdom – Remote

💵 £100k - £140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TTEC Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Generate business revenue through new clients and expansion of existing business. • Collaborate with Business Development Associates to identify strategic targets and generate opportunities. • Build and manage corporate partner relationships with Microsoft to drive revenue and mutual value. • Create joint target-account strategies and marketing activities that result in new business. • Develop relationships with Microsoft leadership and sales representatives. • Research social media and identify strategic sales opportunities. • Conduct client opportunity assessments and proactively develop account plans. • Build presentations promoting TTEC Digital’s unique selling points. • Develop SOWs and RFPs that meet established margin requirements. • Use client, prospect, and partner feedback to expand account offerings. • Maximize account value by widening offerings within existing accounts. • Present renewal and new-business proposals to client decision makers. • Collaborate with the PMO and Practice to support successful client implementations. • Partner with Client Account Managers to ensure high client satisfaction.

🎯 Requirements

• Bachelor’s degree in Computer Science, MIS, or relative field experience. • Certification in CX related Microsoft disciplines or possess the knowledge to become certified. • Experience working directly with Microsoft to support client conversations. • 5 years or more experience working with relevant Microsoft technologies in a sales environment. • At least 3 years of experience leading bid and deal teams. • 3 years of experience partnering with Microsoft across multiple commercial teams. • Strong interpersonal skills, integrity and honesty. • Positive, results-oriented, problem-solving mindset. • Ability to gain credibility and provide leadership to clients and the sales team. • Ability to understand and communicate technical concepts across all organizational levels. • Ability to assess customer challenges and pain points. • Consultative selling and negotiation skills. • Ability to work independently and as part of a team.