
1001 - 5000 employees
Founded 1834
📚 Education
🏥 Healthcare
🔬 Science
Education • Healthcare • Science
Tulane University is a private research university in New Orleans offering undergraduate and graduate education across more than 75 majors and minors, with interdisciplinary core curriculum and active community engagement. The university conducts research through multiple centers and institutes (including Health & Bioinnovation, Environment, Energy & Resilience), operates a medical center, and pursues economic and regional development projects such as transforming the former Charity Hospital into a downtown research and innovation hub. Tulane emphasizes student life, entrepreneurship, and public-facing scholarship and events.
🔥 5 minutes ago
Where this job comes from
Posted on Tulane University's careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago

1001 - 5000 employees
Founded 1834
📚 Education
🏥 Healthcare
🔬 Science
Education • Healthcare • Science
Tulane University is a private research university in New Orleans offering undergraduate and graduate education across more than 75 majors and minors, with interdisciplinary core curriculum and active community engagement. The university conducts research through multiple centers and institutes (including Health & Bioinnovation, Environment, Energy & Resilience), operates a medical center, and pursues economic and regional development projects such as transforming the former Charity Hospital into a downtown research and innovation hub. Tulane emphasizes student life, entrepreneurship, and public-facing scholarship and events.
• Serve as a lead functional resource for the school’s Slate CRM environment and related communications workflows • Independently manage complex user support and troubleshoot system, data, and workflow issues • Execute campaigns and fulfill reporting requests • Own CRM projects and process improvement efforts from requirements gathering through testing, implementation, launch, and post-launch support • Translate business needs into CRM configurations, workflows, reports, dashboards, and user practices • Recommend, implement, document, and maintain approved CRM process, standards, workflow, and operating improvements • Provide guidance, coaching, and training to users and less experienced team members • Evaluate data flows, identify discrepancies across systems, and implement solutions that improve data integrity and reporting • Support enrollment and school communications objectives
• Bachelor’s degree • Four years of progressive professional experience in data analysis, CRM administration, system configuration, reporting, technical administration, customer support, communications operations, or related work in an enrollment-focused, higher education, or similarly complex environment • Experience with CRM systems, enrollment technologies, data management, reporting tools, and/or email communications platforms • Experience serving as a functional or technical subject-matter resource • Experience translating business needs into CRM configurations, queries, reports, dashboards, workflow changes, or operational solutions • Ability to independently analyze and resolve complex CRM, data, system, and workflow issues • Ability to manage projects with limited oversight, including requirements gathering, stakeholder coordination, testing, implementation, issue resolution, and post-launch support • Ability to evaluate data flows and improve data integrity, consistency, and downstream reporting • Excellent verbal and written communication skills • Preferred: experience with Slate Deliver campaigns, audience segmentation, SQL, query-building tools, APIs, file-based integrations, HTML/CSS, multi-step communication journeys, reports, dashboards, and CRM-related data flows
• Equal opportunity employment environment • Reasonable accommodations throughout the applicant screening process
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