Field Operations Manager

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TurbineOne

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🎖️ Defense

🏭 Manufacturing

🚀 Aerospace

💰 $3M Seed Round on 2022-01

Defense • Manufacturing • Aerospace

TurbineOne is a mission-driven company focused on enhancing national security through advanced technology solutions. It specializes in automating threat recognition using cutting-edge Machine Learning and offers a Frontline Perception System that improves decision-making for military and defense operations. By leveraging intelligence and autonomy, TurbineOne aims to provide comprehensive threat detection and situational awareness for defense forces, enabling them to respond swiftly to evolving threats.

📋 Description

• Own the end-to-end operational workflow for Field Engineering from resourcing and readiness to execution and closeout. • Maintain the field engagement tracker, validate upcoming requests, and drive pre-deployment planning discipline. • Own the operational readiness of field hardware. • Coordinate imaging, configuration, software versioning, testing, and shipping for deployments and demos. • Maintain standard loadouts and coordinate with Engineering/IT/DevOps. • Create and maintain the asset-management system. • Track inventory, custody, location, status, and lifecycle management for all field gear. • Own the field knowledge base. Maintain SOPs, checklists, templates, and AARs. • Ensure lessons learned are captured and reusable. • Own communication rhythms. • Translate product updates into field-relevant guidance, coordinate daily SITREPs, and provide operational updates to leadership. • Own the Field Engineering readiness model. • Build onboarding pathways, define readiness requirements, and run enablement sessions and assessments to ensure FEs are prepared for mission types and hardware loadouts.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline, or equivalent practical experience. • 4+ years of experience in Field Operations, Technical Enablement, Customer Success, or Systems Engineering, with a specific focus on building and scaling operational systems. • 2+ years of experience leading or managing teams (this role transitions from a hands-on IC builder to a team lead). • Proven track record of operationalizing informal or ad-hoc processes into repeatable, scalable operating models. • Strong proficiency in scripting languages (e.g., Python, Bash) for automation, data routing, and operational tooling. • Experience supporting production software deployed into mission-critical, disconnected, or hybrid environments. • Working understanding of networking, cloud infrastructure, infrastructure-as-code, monitoring, and operational reliability. • Excellent written and verbal communication skills; ability to create clear documentation and standardized operating procedures. • U.S. Citizenship. Ability to obtain and maintain a U.S. Security Clearance.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities