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Incident Response Associate

Job not on LinkedIn

🔥 8 minutes ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on Turner & Townsend's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Turner & Townsend

Turner & Townsend

10,000+ employees

🏗️ Construction

đź’Ľ Consulting

🏠 Real Estate

Construction • Consulting • Real Estate

Turner & Townsend is a global consultancy business that serves clients in the real estate, infrastructure, and natural resources sectors. With a commitment to building trust between clients, suppliers, governments, and society, they focus on delivering better outcomes that positively impact the world. Their specialities include programme strategy and setup, programme management, cost and commercial management, project management, procurement, safety, health and quality, controls and performance, technology and data, and advisory services. With 75 years of experience, Turner & Townsend aims to transform performance for a greener, more inclusive, and productive world.

đź“‹ Description

• Support incident response activities, including incident intake, triage, escalation, and resolution tracking • Coordinate communications among stakeholders during incident response and recovery efforts • Assist with incident investigations, root cause analyses, and corrective action development • Maintain incident logs, documentation, reports, and response records • Monitor incident trends, risks, and performance metrics to identify improvement opportunities • Support business continuity, operational resilience, and crisis management initiatives • Facilitate incident review meetings and track action items through completion • Ensure compliance with organizational policies, procedures, and regulatory requirements • Contribute to the development and enhancement of incident management processes and best practices • Prepare dashboards, reports, and executive summaries on incident performance and outcomes • Potentially perform SOX control responsibilities where applicable

🎯 Requirements

• Bachelor's degree in Business, Emergency Management, Information Technology, Engineering, Risk Management, or a related field • 2+ years of experience in incident management, operations, risk management, business continuity, project coordination, or a related discipline • Knowledge of incident response, root cause analysis, risk management, and escalation processes • Strong analytical, organizational, and problem-solving skills • Experience coordinating cross-functional teams and managing multiple priorities • Proficiency in Microsoft Office Suite and incident management or reporting systems • Excellent written and verbal communication skills • Familiarity with business continuity, operational resilience, ITIL, NIMS, or similar incident management frameworks is preferred • On-site presence and requirements may change depending on client needs

🏖️ Benefits

• Healthy, productive, and flexible working environment • Work-life balance support • Equal opportunity and inclusive workplace • Confidential handling of applicant information

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