Associate Technical Product Manager

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Turquoise Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

💼 Consulting

☁️ SaaS

💰 $30M Series B - Turquoise Health on 2024-01

Healthcare • Consulting • SaaS

Turquoise Health is a healthcare transparency platform and SaaS company that aggregates, standardizes, and publishes hospital and health plan pricing data to make healthcare costs accessible and actionable. It provides machine-readable price files, patient cost-estimate tools, contracting and analytics software, and compliance solutions to hospitals, health systems, payers, employers, and life sciences organizations. The company’s products help organizations meet regulatory price-transparency requirements, compare provider costs, and enable consumers and enterprise customers to make cost-conscious healthcare decisions.

📋 Description

• Own requirements and execution for tactical features and improvements within the Contracts product, from scoping through engineering handoff and launch • Own triage of confirmed issue reports, feedback, and feature requests across the Contracts product in partnership with Engineering • Identify themes across support tickets and escalations and turn the highest-impact issues into scoped feature or hardening work • Prioritize and translate issues into engineering-ready requirements • Complete UAT on changes before production release • Serve as a trusted resource for Customer Success on support-ticket status and in-flight improvements • Partner reliably with Engineering on execution • Improve the structure of Contracts support intake and execution • Take on broader product ownership across the Contracts product as trust and context develop • Build and operationalize AI-powered solutions and workflows

🎯 Requirements

• 2–5 years of experience in healthcare revenue cycle or health tech • Background in managed care contracts and healthcare reimbursement • Experience triaging, prioritizing, or managing inbound customer requests, ideally with Product, Customer Success, and/or Engineering • Ability to operate in a fast-paced, ambiguous environment and create structure • Excellent written and verbal communication skills • Ability to translate between technical and non-technical stakeholders • Highly organized and reliable, with strong judgment on urgency and impact • Bachelor's degree or equivalent experience/knowledge • Product management or product owner experience is a bonus • SQL experience or comfort using AI tools to answer technical questions is a bonus

🏖️ Benefits

• Competitive pay with equity options • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options • Company-sponsored disability & life insurance • Flexible PTO • 401(k) + 4% Matching • Fully remote work + flexible working hours • $750 work-from-home setup budget • Paid bi-annual all-company in-person Summits • Quarterly $150 co-hanging stipend to meet up with coworkers • Monthly $100 health and wellness benefit • Generous paid family leave • Annual $1,200 learning & development stipend