Senior Product Manager, Personalization

🕒 June 18

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Turquoise Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

💼 Consulting

☁️ SaaS

💰 $30M Series B - Turquoise Health on 2024-01

Healthcare • Consulting • SaaS

Turquoise Health is a healthcare transparency platform and SaaS company that aggregates, standardizes, and publishes hospital and health plan pricing data to make healthcare costs accessible and actionable. It provides machine-readable price files, patient cost-estimate tools, contracting and analytics software, and compliance solutions to hospitals, health systems, payers, employers, and life sciences organizations. The company’s products help organizations meet regulatory price-transparency requirements, compare provider costs, and enable consumers and enterprise customers to make cost-conscious healthcare decisions.

📋 Description

• Own the platform’s core surfaces end-to-end, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, from strategy through iteration. • Champion the end-to-end user experience, map real user flows and journeys, and shape intuitive, cohesive interactions across every surface. • Think in systems to design primitives and patterns that compose cleanly across products, anticipating second-order effects and prioritizing long-term foundations. • Turn messy, ambiguous horizontal challenges into concrete, elegant requirements and shipped software. • Establish direction with data, defining clear success metrics and leveraging analytics to guide future iteration. • Leverage the latest AI prototyping tools to pressure-test ideas and build rapid proofs-of-concept before committing engineering time. • Facilitate airtight coordination across engineering, design, data, and GTM functions to ship cohesive products.

🎯 Requirements

• 5+ years of Product Management experience, with a proven track record of shipping and iterating on user-facing platform or growth products in a B2B SaaS environment. • Deep platform expertise, specifically managing connective experience, such as onboarding/activation, lifecycle notifications, permissions, or relevance engines. • A design-thinking instinct - you naturally empathize with users, think in flows and journeys, and sweat the quality of the end-to-end experience, not just the individual feature. • Exceptional systems thinking, with a natural ability to reason about dependencies, edge cases, data models, and architectural constraints alongside engineers. • An AI-native workflow, comfortable utilizing modern AI tools to quickly turn product concepts into working proofs-of-concept. • A metrics-driven framework, using customer interviews and product analytics to validate success and make fast, informed decisions. • High EQ and comfort with ambiguity, combining strong communication skills with the grit and judgment to drive progress amidst imperfect information. • A strong mission alignment and a genuine passion for reducing complexity to make healthcare better. • Bonus points: • - Experience with recommendation, relevance, or ranking systems • - Experience with building internal tools your coworkers love • - Experience in a regulated, data-heavy domain like fintech, health tech • - Experience at a rapidly scaling, venture-backed startup where things change quickly.

🏖️ Benefits

• Competitive pay with equity options • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options • Company-sponsored disability & life insurance • Unlimited PTO • 401(k) + 4% Matching • Fully remote work + flexible working hours • $750 work-from-home setup budget • Paid biannual in-person company summits • Quarterly $150 co-hanging stipend to meet up with coworkers • Monthly $100 health and wellness benefit • Generous paid family leave • Annual $1,200 learning & development stipend