Director – R&D Finance

🕒 June 12

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Establish the standard for ROI analysis across R&D; lead business case development for new product launches and feature investments to help prioritize the R&D roadmap based on financial returns and strategic value. • Translate long-term product strategy into a sustainable, repeatable financial framework that underpins our Long-Range Planning (LRP) scenarios. • Partner closely with R&D leadership to assess product performance and evaluate roadmap investments over both short- and long-term horizons. • Provide strategic financial insights to guide investment decisions and drive optimal resource allocation across the product portfolio. • Collaborate cross-functionally to identify growth levers, optimize margin drivers, and improve structural cost efficiencies. • Oversee the development of flexible financial models to support ad-hoc analysis, scenario planning, and potential M&A opportunities. • Synthesize and communicate complex financial data into clear, actionable insights for executive stakeholders and cross-functional business partners. • Lead, mentor, and develop a high-performing team of 3 to 4 financial analysts supporting our Engagement and Channel products.

🎯 Requirements

• 12+ years of FP&A experience in progressive financial roles • Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics • Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts • Excellent business acumen and ability to influence stakeholders with data-driven insights • Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams • Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+) • Proficiency in financial planning tools (Anaplan) and comfort working with large datasets • Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience • Familiarity with API/platform monetization models and usage-based revenue structures

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program

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