Director – R&D Finance

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Establish the standard for ROI analysis across R&D; lead business case development for new product launches and feature investments to help prioritize the R&D roadmap based on financial returns and strategic value. • Translate long-term product strategy into a sustainable, repeatable financial framework that underpins our Long-Range Planning (LRP) scenarios. • Partner closely with R&D leadership to assess product performance and evaluate roadmap investments over both short- and long-term horizons. • Provide strategic financial insights to guide investment decisions and drive optimal resource allocation across the product portfolio. • Collaborate cross-functionally to identify growth levers, optimize margin drivers, and improve structural cost efficiencies. • Oversee the development of flexible financial models to support ad-hoc analysis, scenario planning, and potential M&A opportunities. • Synthesize and communicate complex financial data into clear, actionable insights for executive stakeholders and cross-functional business partners. • Lead, mentor, and develop a high-performing team of 3 to 4 financial analysts supporting our Engagement and Channel products.

🎯 Requirements

• 12+ years of FP&A experience in progressive financial roles • Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics • Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts • Excellent business acumen and ability to influence stakeholders with data-driven insights • Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams • Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+) • Proficiency in financial planning tools (Anaplan) and comfort working with large datasets • Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience • Familiarity with API/platform monetization models and usage-based revenue structures

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program

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