CEO, Communications Director

🕒 July 24

⛰️ Colorado, Hawaii, +8 more states – Remote

infoinfo

💵 $171.1k - $213.9k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead development of high-impact executive messaging for the CEO across quarterly earnings, corporate announcements, company milestones, and strategic business priorities • Partner with PR and social media teams to conceptualize and execute a thought leadership program • Ghostwrite long-form narratives and bylines • Lead proactive media outreach, craft pitches, and secure high-profile placements, feature profiles, and speaking opportunities • Direct, manage, and grow the CEO's LinkedIn presence • Collaborate closely with the CEO and key teams across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications • Align the CEO’s external communications with Twilio’s overarching business strategy

🎯 Requirements

• 10+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment • Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments • Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice • Hands-on media relations experience, with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets • Strategic and systematic thinking with the ability to establish high-level narratives and execute them with tactical precision • Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines • Strong collaborative and influencing skills, with the ability to navigate complex, matrixed global organizations without formal authority • Familiarity with enterprise technology, including cloud communications, API technologies, data platforms, or financial/corporate communications • Experience managing executive social media presence, such as LinkedIn • The role is open to candidates outside California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Approximately 20% travel • Remote-first work • Support for employee volunteering and donation efforts

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