Senior Manager, GTMA Analysis and Compliance

🕒 June 2

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located. • Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team. • Run SOX Controls and Compliance as a product. Build champions in the team and Incorporate in in PDLC/ SDLC Cycle. • Influence senior leadership on GTM process standardization and transformation strategy. • Manage vendor relationships and external consultants when applicable. • Drive organizational readiness for AI-enabled GTM operations and automation.

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field. • 10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations • 5+ with a significant focus on sales automation or sales technology. • 5+ with a significant focus on people management. • Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment. • Highly analytical with a data-driven approach to problem-solving and decision-making. • Ability to think strategically and translate complex or ambiguous concepts into actionable plans. • Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels. • Expertise in sales automation tools and platforms (e.g., Salesforce, Conga, Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus. • Familiarity with productivity AI tools (NotebookLM, Gemini, Glean, Claude Cowork etc), Business/data analysis tools.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Wellness leave • Healthcare • Retirement savings program