Talent & Culture Partner – R&D

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Serve as the main liaison between the global TED team and the R&D HRBPs & R&D LT. • Design and execute a localization strategy that connects global HR cyclical programs to R&D’s strategic goals, striking the right balance between standardized global offerings and bespoke R&D business needs. • Build robust VP/SVP pipelines and guide targeted development to accelerate the readiness of key talent across the organization. • Architect and deliver on a R&D talent development approach in partnership with business leaders and HRBPs, leveraging tools like calibration and succession, to deliver outcomes. • Ensure the regular and effective assessment of employee skills and performance across R&D, enabling leadership to efficiently reward, promote, develop, and manage their teams. • Design and maintain a functional talent and engagement scorecard to track adoption, outcomes, and continuous improvement of talent programs.

🎯 Requirements

• Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred. • Minimum 10+ years as an HRBP, talent management, or talent development (preferably in a global, matrixed environment). • Prior experience partnering with Engineering, Product, or R&D organizations in a fast-paced, global tech company. • Deep understanding of cyclical HR processes (performance management, compensation, talent reviews/calibrations) with demonstrated ability to translate and adapt global corporate programs to meet specific business unit needs. • Proven track record of working directly with senior leadership (Sr. Director, VP+) to design and execute leadership development, succession planning, and executive readiness programs. • Excellent consultative skills with the ability to influence without direct authority, push back constructively, and act as a trusted coach to senior leaders and HR Business Partners. • Strong communication, facilitation, and storytelling skills that engage diverse audiences and drive clarity in complex environments.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program

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