Franchise Business Partner – Midwest

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🌽 Illinois, Minnesota, +2 more states – Remote

🌽 Illinois – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

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Dogtopia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Dogtopia is one of the early pioneers of dog daycare and leaders in the pet services industry. With more than 265+ stores open and 350+ in development, Dogtopia is the largest provider of specialty dog daycare in the US. We are a full-service dog daycare with boarding, training, and spa services that's been showing dogs the love since 2002. Under new ownership since 2015, Dogtopia is now the fastest-growing franchise in the $137B Pet Industry. Dogtopians are committed to chasing the highest standards of safety and professionalism while making it the "Most Exciting Day Ever"​ for your furry family members.

📋 Description

• Develop a deep understanding of the franchisees' businesses within the assigned territory, including their goals, challenges, and growth opportunities. • Build and maintain strong relationships with franchisees, acting as their primary point of contact and trusted advisor for all business-related matters. • Collaborate with the VP of Operations to implement strategies and initiatives that align with franchisees' business goals and overall company objectives. • Provide personalized coaching and support to franchisees, offering insights and recommendations to optimize their business operations, enhance customer experiences, and drive growth. • Conduct regular check-ins with franchisees to review performance metrics, identify areas for improvement, and develop action plans for sustained success. • Collaborate cross-functionally with internal departments to coordinate resources, training, and support that align with franchisees' needs. • Analyze franchise performance data to identify trends, challenges, and opportunities, and use this information to inform strategic decisions and tailored support. • Ensure effective communication between franchisees and corporate headquarters, addressing concerns, sharing best practices, and facilitating issue resolution. • Assist in the development and delivery of training programs, workshops, and resources that empower franchisees to excel in their business operations. • Participate in territory-specific meetings and events to foster a sense of community among franchisees and gather valuable feedback for continuous improvement. • Collaborate with the VP of Operations to continuously evaluate and enhance the franchise partnership program based on feedback and data-driven insights.

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, or related field. • 3-5+ years of experience in retail, restaurant, or franchise operations. • Strong understanding of franchise operations, business strategies, and customer experience principles. • Exceptional communication and interpersonal skills, with the ability to build rapport and trust with franchisees. • Proven ability to provide strategic and tactical guidance to drive business growth. • Analytical mindset with the ability to interpret data and metrics to inform decision-making. • Self-motivated and results-driven with a track record of delivering impactful outcomes. • Ability to work independently and collaboratively within a team and cross-functional environment. • Strong organizational skills with the ability to manage multiple relationships and priorities. • Flexibility to travel within the designated territory to meet with franchisees as needed.

🏖️ Benefits

• Competitive salary and performance-based incentives. • Health, dental, and vision insurance. • 401(k) retirement plan. • Opportunities for professional development and career advancement. • 10 paid holidays. • 2 weeks paid vacation. • $1,000 annual health and wellness cash benefits for gym membership or healthcare.