
201 - 500 employees
Founded 2018
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.
🔥 3 minutes ago
🇺🇸 United States – Remote
💵 $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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201 - 500 employees
Founded 2018
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.
• Work across Intake, Member Enrollment, and Member Program Activation practice areas • Capture, enter, and confirm health profile information for virtual onboarding and visits • Collect and maintain accurate member health information while upholding HIPAA compliance • Conduct new member phone visits using scripts and complete documentation • Coordinate scheduling and ensure accuracy of member visits • Provide administrative support for care management activities and team projects • Complete medication requests, tasking actions, lab reminders and scheduling, prior authorizations, and non-clinical triage • Conduct member outreach, follow-up calls, and medication information updates • Use EMR tools, portals, phone calls, faxes, and letters • Assist RNs with onboarding tasks and medication refill requests • Participate in team huddles, care management planning, operations meetings, and process improvement initiatives • Support pilots, track and report process impacts, and identify operational gaps • Work under the general supervision of the Team Leader and/or Registered Nurse Operations Manager • Complete other assigned administrative and policy-related duties
• National Certification in Medical Assisting • Strong written and verbal communication skills • Empathy and ability to connect with members, teammates, and care team members • 2+ years of college • 5+ years of experience in a healthcare setting working with clinicians • Three-five years of experience in healthcare as a Medical Assistant, Certified Medical Assistant, Health Unit Coordinator, or similar • Experience with electronic health records and platforms • Experience using audio/visual technology or video conferencing platforms • Knowledge of healthcare practices and medical vocabulary • Knowledge of patient intake, capturing medical information, and medication reconciliation • Access to high-speed internet and phone lines • Bilingual fluency in Spanish preferred
• Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for you • 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility • Remote work with a global team
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