Clinical Delivery Coordinator

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $21 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Support daily provider assignments based on licensure and coach assignments based on operational requirements • Monitor care team panels for program, tenure, coverage, onboarding, attrition, PTO, licensure, and language-related requirements • Respond to providers and coaches regarding care team and assignment requests • Coordinate assignment and reassignment issue resolution with internal stakeholders • Perform data validation and quality checks • Maintain assignment trackers and reports and inform product requirements with data-driven decisions • Resolve assignment discrepancies with Clinical Delivery, Practice Management, Licensure, and clinical teams • Create and follow SOPs and escalate issues when necessary • Identify inefficiencies through data analysis and recommend process improvements • Use AI tools such as Claude to streamline workflows • Support quality-assurance initiatives and cycle-time reduction • Liaise between clinical delivery, practice management, clinical operations, and technical/product teams • Collaborate with Salesforce and integration teams on assignment-related projects • Provide operational updates to leadership and cross-functional partners • Generate reports on assignment status, panel balance, and coverage gaps • Track time-to-assignment, panel load distribution, and reassignment volume • Build dashboards and trackers for leadership visibility • Flag trends and anomalies such as unbalanced panels and licensure mismatches • Support ad hoc data pulls and analysis requests • Perform other duties as assigned

🎯 Requirements

• Proficiency in Microsoft Excel/Google Sheets, including formulas, filters, sorting, pivot tables, lookup functions, and data analysis • Familiarity with Claude or other AI productivity tools • Basic understanding of medical terminology, healthcare provider licenses, Advanced Practice Providers, and care team structures • Excellent attention to detail and accuracy • Ability to work efficiently and manage multiple tasks simultaneously • Strong analytical and problem-solving skills • Good written and verbal communication skills • Collaborative mindset and willingness to learn • Applicants must be authorized to work for any employer in the United States • Must be able to work without employment visa sponsorship

🏖️ Benefits

• Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for the employee • 80% healthcare, dental, and vision coverage for family • Health Savings Account options • Flexible Spending Account options • 401k retirement savings plan • High level of flexibility • Remote work • Competitive compensation package