Senior Clinical Application Analyst

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Logo of University of Arkansas System

University of Arkansas System

10,000+ employees

Founded 1871

📚 Education

🏛️ Government

🤝 Non-profit

💰 $9.9M Grant on 2022-02

Education • Government • Non-profit

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Operates with minimal supervision, exercising independent judgment while considering operational impacts. • Provides advanced technical support, system optimization, and integration for clinical applications. • Leads system build, troubleshooting, upgrades, and cross-functional projects while mentoring analysts, ensuring regulatory compliance, and improving operational workflows. • Serves as a technical advisor across multiple projects, defining solution approaches, contributing to project estimates, and designing complex system solutions. • Acts as the primary resource for Qpath (ED Ultrasound), Centricity ViewPoint, gMed (GI System), Bayer ABG and SentrySuite (PFT) and related clinical applications, supporting upgrades, new implementations, and system/device integrations. • Collaborates closely with Epic application teams, analysts, system vendors, IT engineering, and clinical operations. • Builds, tests, and implements system components, performing in-depth analysis, troubleshooting, root cause investigations, and solution implementation. • Reviews and tests new product releases, ensuring adherence to change control, and maintains technical documentation. • Researches, analyzes, and optimizes clinical and system workflows to drive process improvement, standardization, and operational efficiency. • Prepares reports, provides guidance to other analysts, maintains required certifications, and delivers on-call support to ensure continuous application performance and system reliability. • Provides On-Call support for Integrated Clinical Systems team.

🎯 Requirements

• Master Degree in clinical, healthcare, integration or related field with 3 yrs. of experience supporting and maintaining clinical application systems -OR- Bachelor Degree in clinical, healthcare, integration or related field with 5 yrs. of experience supporting and maintaining clinical application systems -OR- Associate Degree in clinical, healthcare, integration or related field with 7 yrs. of experience supporting and maintaining clinical application systems -OR- High School Diploma/GED with 9 yrs. of experience supporting and maintaining clinical application systems • Support experience must include 3 of the following: end user support, report writing, system administration, system configuration, system upgrades and project management of upgrades • HealthCare background • General IT Technical Skillset • General knowledge of HL7 integration • Clinical Application knowledge/experience • On-Call rotation required • Excellent written and verbal communication skills • Working knowledge of server/network/device integration • General Knowledge of HL7 2.x standard

🏖️ Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

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