Director, Program Management – Specialty Pharmacy HUB Services

🕒 September 2

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📋 Program Manager

👻 Ghost score 30%

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Serve as strategic client contact for assigned HUB program(s) • Manage day-to-day program operations and supervise staff • Manage programs according to scope of work, standard operating procedures, and contracted budgets across one or more sites • Monitor program statistics and metrics • Resolve complex cases and client issues • Lead analysis and writing of client reports and other deliverables • Present program information to internal and external customers • Analyze program operations and efficiency with management • Liaise with operational departments to research and resolve client issues • Mentor other Managers • Contribute to strategic and business planning, identify project initiatives and operational issues, coordinate research, and develop recommendations • Assist with budget development and tracking • Participate in interviewing, employee evaluation, and training • Develop supervisory skills and provide direction on performance management and corrective disciplinary actions • Cultivate and manage relationships with professional organizations and medical professional societies • Participate in business growth efforts • Maintain budgets and manage staffing levels • Communicate program status and forecasts with customers • Travel 30–40% and attend related meetings/conferences as required • Supervise 2–10 direct reports and 20+ indirect reports • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in relevant discipline or equivalent work experience • 10–14 years relevant experience, or 8–12 years of experience with Master’s degree • Excellent PC skills including Microsoft Office and Internet experience • Excellent verbal and written communication and presentation skills • Strong analytical and problem solving skills • Strong focus on book of business client satisfaction and client retention results • Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency • Highly developed written communication and documentation skills to develop project educational materials, program specific procedures, product tools, and other services-related collateral • Networking and client interfacing skills to cultivate and manage relationships • Ability to analyze information and target trends • Ability to organize people and systems to achieve goals • Ability to influence and motivate team members • Ability to travel 30–40% and attend related meetings/conferences as required

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs